Marketers [should] look to refine, address and deliver more relevant content based on inbound customer inquiries and business rules to further improve the customer relationship and messaging consistency across channels.
Al Diguido
Related I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ... KELLY JONES Business Objects is known for the excellence of both its business intelligence applications and its ... BRUCE ARMSTRONG We selected IRMS as a critical part of our business expansion plans for 2006. Integrated Warehousing... JASON SMITH In a customer centric media plan, the influence of media to make a purchase becomes a key component ... JOE PILOTTA We're capitalizing on the position of strength we've built, ... By aligning our business across our ... LEONARD ROBERTS CRM Magazine is proud to present the 2005 CRM Leader Awards to the companies and individuals who are... DAVID MYRON CRM magazine is proud to present the 2005 CRM Leader Awards to the companies and individuals who are... DAVID MYRON We are also working closely with our business partners to exceed customer expectations across our co... BILL MORROW With our Customer Adaptive Solution the end game changes big time to become truly customer adaptive,... GEORGE SHAHEEN We're not rushing into a market and then under-deliver on customer expectations. MARTIN COLES We're trying to improve our ability to conduct that kind of business on our site as a customer servi... BOB WOODS We have broadened our Galileo initiative to tackle our annual procurement spend of $8.5 billion and ... STEPHEN WETMORE Old age marketers like photo shoots and they believe in their intuition. But new age marketers belie... JEFF LEVITAN CIS enjoys ever-expanding adoption by developers across a wide variety of vertical markets that need... JAMES CRAWFORD Customer spending continues to improve, MARK LOUGHRIDGE Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your... JOHN RAMPTON Customer service has everything to do with consistency, systems, training, and the habits you and yo... AMBER HURDLE Companies are starting to measure how effective their customer service is and trying to understand w... SANJAY KUMAR Students are learning all the channels of distribution, from manufacturer to customer. DEANNA FISHER The acquisition of this well invested company broadens our product range and provides us with new ca... LARS EMILSON Our view on the economy for 2006 has not changed, particularly based on apparent strength in the man... BILL ZOLLARS As a company, we strive to deliver a Superior Ownership Experience to our customers and we are deter... JUERGEN ROTTLER The Cisco AVS and WAE are just the beginning of a growing family of products through which Cisco is ... GEORGE KURIAN Perception is assumed to be reality until clients encounter the reality of the brand, don’t fake i... BERNARD KELVIN CLIVE If the objective of "Penn Traffic to Further Increase Focus on Its Customers" is actually followed, ... GENE DETROYER We think it will help stimulate revenue through the reduction of churn and extend the life-cycle of ... DAVID MEREDITH Loyalty should be with customers and not an aging business model, ... The customer is always right. EUGENE CHRISTIANSEN Business innovation is not enough; new product innovation is not enough, ... Companies are wondering... GEORGE SHAHEEN Without customers businesses will be extinct SOTONYE ANGA We have greatly valued our relationship with Belk as a partner, customer and active member of the JD... HAMISH BREWER Staying small and becoming more relationship-oriented creates a loyal customer base. We're expanding... JOSEPH REID It is important to deliver products that will attract and retain consumers -- the strategy should re... MICHAEL ROE Siebel has provided a consistent vision for the CRM industry for over a decade. With Customer Adapti... DENIS POMBRIANT We have a relationship with our customer, and that relationship translates into sales. RICHARD HAYNE Business is all about the customer: what the customer wants and what they get. Generally, every cust... FABRIZIO MOREIRA The purpose of business is to create and keep a customer. THEODORE LEAVITT The purpose of business is to create and keep a customer. PETER F. DRUCKER The purpose of business is to create and keep a customer. PETER DRUCKER further refine its core business strategy. ALAN LACY We certainly want to provide the service that we've always been able to provide, and definitely impr... BRYAN BRADFORD United is committed to being an industry leader in customer satisfaction among frequent business tra... DENNIS CARY The way we look at it is choice is good for the customer. We just continue to provide our excellent ... KATHRYN GALLAGHER We are dedicated to providing our customers powerful solution offerings that deliver a scalable secu... HENNING KAGERMANN The most successful programs will be offered by institutions that make products and services availab... CYNTHIA SACCOCIA Truth is irrelevant. What is relevant is whether or not they believe it." The logic in th... SARAH MACLEAN We're trying to get the message out that Wal-Mart has appealing apparel offerings. We want to be mor... CELIA CLANCY CRM solutions that support knowledge work as well as process work represent the last mile for organi... BRUCE CLEVELAND The customer in this business is now more business-orientated than technically orientated. DOUG HAYDEN The 1990s customer expects service to be characterized by fast and efficient computer-based systems. STEVE CUTHBERT At Lexus, we believe that the ultimate success is a satisfied and loyal customer. Our business model... BOB CARTER Only institutions that go about the old-fashioned business of taking in deposits from customer A and... GRAYDON CARTER Broad based support is needed among manufacturing customer organizations to support standards develo... GARY SULLIVAN Combine that content with the Turner content and you're probably going to see more channels created. DENNIS MCALPINE If Son can leverage content and services across the channels, he's got some really interesting stuff... PHILIP SUGAI The sooner you get to a directory structure, and the more centralized you make repositories and stor... DANA GARDNER Our New York customers are among the most demanding and tech savvy in the nation and, while other wi... CHARLES HAND These risk and compliance solutions built on Intel(R) platforms are intended to help financial firms... HOWARD MORIN The Newlywed package is where you start to see different offers based on what that customer came in ... MARCI RAIBLE A business exists to create a customer PETER F. DRUCKER We try to be extremely explicit about the data we are collecting and how we are storing it, and we l... BRADLEY HOROWITZ Statistics suggest that when customers complain, business owners and managers ought to get excited a... ZIG ZIGLAR Keynote measures the customer experience because ultimately all business success is driven by the cu... LANCE JONES I think it's useful to improve customer service, to give retailers information to improve the mercha... GREG GIRARD By consolidating and simplifying our data warehousing platforms, we believe that considerable cost s... GARY CARTER Our business continued to grow profitably in all customer segments and regions around the world, MICHAEL DELL The whole focus of the bill has changed, and it's now seen as an important communication between the... DONNA ROWLANDS These decreases are not easily explainable, because customer inquiries are veering more into these a... JOHN HAGERTY So much of retailers? focus goes into acquiring new customers that they often ignore a gold mine of ... AL DIGUIDO Visionary CEOs are product- and business-model-centric and extremely customer focused. STEVE BLANK What we're seeing with our business customer base is probably a good indicator of what's happening a... DAVE WALLEN If a customer calls in and says, 'The network is down,' the service provider without having to send... ALEX SAUNDERS If a customer calls in and says, 'The network is down,' the service provider without having to se... ALEX SAUNDERS The results of this audit confirm that Citizens has taken and continues to take all the right steps ... BRUCE DOUGLAS The goal is not to sell a bag, it is to build a relationship of confidence and trust with the custom... DAMIEN VERNET The purpose of a business is to create a customer. PETER DRUCKER Impact 360 transforms the speed at which companies can make informed decisions with unmatched visibi... DAVE GOULD All business success rests on something labeled a sale, which at least momentarily weds company and ... THOMAS J. PETERS All business success rests on something labeled a sale, which at least momentarily weds company and ... TOM PETERS We really want to concentrate on customer service. In New York the restaurants are very customer ser... JANINE DRAY More than ever, long-term success in the real estate industry is based on developing and maintaining... BRENDA W. CASSERLY Marketers hoping to maintain customer relationships should consider implementing a similar re-engage... BILL NUSSEY Sam Walton's values are: treat the customer right, take care of your people, be honest in your d... MICHAEL BERGDAHL Really good customer service will deliver sales. You are training salesmen to give the best possible... JOHN CAUDWELL Our construction teams and customer service representatives are among the best in the business. Our ... FRED ABBO Organizations would do well to build decision trees and develop workflow processes to handle probabl... LESLIE AMENT The question is how can they make their product appealing to the cable and satellite operators. So i... BEN BAJARIN We are extremely pleased to be working with BT on a project that once again demonstrates that BT is ... ANDY MAY When you're making a critical business decision, you want to get all and only the relevant content t... ALAN SCOTT Our vision is to be the industry leader, based on growth and best-in-class service. We see technolog... DAVID GARTZKE The new ODD demonstrates our commitment to helping hotels improve the quality and consistency of inf... DENNIS LAW MasterCard continues to move forward with the important customer and consumer programming related to... LAWRENCE FLANAGAN We love what we do. The entertainment business is about creating relationships. We're building it on... LAURIE HODGES Each brand leader is focused on ensuring that the brand relationship with its customer is strong and... RICHARD HAYNE It's kind of a linchpin to that repeat customer business. MARK PERREAULT Sometimes the best discoveries are the result of simple observations DR. SEYED REZA AGHA SEYED HOSSEINI A year ago, we said we would improve our profitability through an unrelenting focus on costs, on pro... CEO LAURENT BEAUDOIN AT&T offered the optimum solution to consolidate our telecommunications services. They have unsurpas... JOE BEERY The port business is capacity. You've got to be able to serve your customer base today and future cu... BILL STERN It is surprising how little most small business values the customers. A positive feedback from the c... FABRIZIO MOREIRA “Our customers have a choice and they choose us; we owe them an exceptional service” KOMI AGBODJI
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Consumers are increasingly managing their accounts online and more and more move in the direction of... AL DIGUIDO Our latest research confirms a major change in consumers? behavior as it relates to the way they cho... AL DIGUIDO So much of retailers? focus goes into acquiring new customers that they often ignore a gold mine of ... AL DIGUIDO There is little doubt that relevant and timely e-mail communications are becoming evermore central t... AL DIGUIDO They're not putting a gun to anyone's head. Every six months, the postal service is adding another 2... AL DIGUIDO The world is 3 days: As for yesterday, it has vanished along with all that was in it. As for tomorro... AL-HASAN AL-BASRI I have always been fascinated with those who try to look over the horizon and see things that are co... AL GORE A low voter turnout is an indication of fewer people going to the polls. AL GORE Before I get out of bed, I am saying thank you. I know how important it is to be thankful. AL JARREAU You can't change your fingerprints. You have only ten of them. And you leave them on everything ... AL FRANKEN Love is a deception and a trap. Love is as big a myth that God sits with his flowing white beard in ... AL GOLDSTEIN My family and I reside on a non-working farm, although we have a couple of horses and the usual stuf... AL JARDINE People who are overweight don't want unsolicited advice. Guess what. We know we're fat. We l... AL ROKER During my service in the United States Congress, I took the initiative in creating the Internet. AL GORE The entire North Polar ice cap is disappearing before our very eyes. It's been the size of the c... AL GORE My spiritual life is... sometimes I have access to it and sometimes I don't. When I do have acce... AL FRANKEN We have defeated Jim Crow, but now we have to deal with his son, James Crow Jr., esquire. AL SHARPTON I could have easily been a statistic. Growing up in Brooklyn, N.Y., it was easy - a little too easy ... AL SHARPTON The dream was not to put one black family in the White House, the dream was to make everything equal... AL SHARPTON To exercise at or near capacity is the best way I know of reaching a true introspective state. If yo... AL OERTER I never set out to beat the world. I just set out to do my absolute best. AL OERTER It was like a tidal wave went through the city. AL OERTER It has to be the '80 Olympic hockey team. AL OERTER I never had technique. AL OERTER I don't think the discus will ever attract any interest until they let us start throwing them at eac... AL OERTER We're not anti-police... we're anti-police brutality. AL SHARPTON Deanna is a great pitcher, one of the best pitchers in the state. She does not get enough recognitio... AL PEACOCK I learned years ago you can shape your own destiny if you do get involved. There have always been a ... AL PAZAR There's a lot of overcapacity in the fishery that will need to be addressed. Probably that won't be ... AL PAZAR Every time you lose that pre-soak, the danger increases. It's the race to fish. AL PAZAR Newport stuck its neck out and did the heavy lifting. Some of the other ports resent us for that. Th... AL PAZAR It broke down this year, with both sides not able to agree, and so we went into our usual free-for-a... AL PAZAR That's fine if you keep playing this record over and over. It is going to be a very strong spring. T... AL PARISH It's going to continue to make realtors very happy. I haven't seen any unhappy people in that indust... AL PARISH Even though it's not the biggest property, it's getting in excess of $300 a night for a room. That's... AL PARISH It doesn't mean that everybody's condo went up 37 percent. It means they built more expensive condos... AL PARISH CA's acquisition of Wily Technology will further help our customers unify and simplify their increas... AL NUGENT CA's acquisition of Wily Technology will further help our customers unify and simplify their increas... AL NUGENT CA's acquisition of Wily Technology will further help our customers unify and simplify their increas... AL NUGENT CA's acquisition of Wily Technology will further help our customers unify and simplify their increas... AL NUGENT CA's acquisition of Wily Technology will further help our customers unify and simplify their increas... AL NUGENT That's Fry. She settled down and came through for us. AL NORTHINGTON We just had to play smart in the fourth quarter. Our girls showed a lot of heart and a lot of grit. AL NORTHINGTON We didn't finish in that game. Tonight we finished. AL NORTHINGTON We made some mental mistakes, but we're still so young, and that's going to happen. Our four freshme... AL NORTHINGTON I'm so proud of these kids. It's a wonderful feeling to see these kids progress. This is a win for t... AL NORTHINGTON The president believes very strongly that this is going to have a major, major impact on economic gr... AL HUBBARD The recovery will be paid for by the federal taxpayer and it will add to the deficit. AL HUBBARD It's coming from the American taxpayer. AL HUBBARD The last thing in the world we need to do is raise taxes and retard economic growth. AL HUBBARD Poverty is a lagging indicator. It is sort of the last ratio that declines with an expanding economy... AL HUBBARD The president is totally committed to Social Security reform. AL HUBBARD Maybe people thought of us as a running team. Or a three-point shooting team. A no-contact team. We'... AL HORFORD Maybe we don't look like we're tough guys, but the bottom line is we get the job done. I know, Villa... AL HORFORD It's great to see your son doing his job on the court. But it was no surprise. AL HORFORD There was not much we could do (last season) because it wasn't our team. It was frustrating at times... AL HORFORD We're so anxious for the game to get here. AL HORFORD We lost most of our scoring (from a year ago). But we knew we were going to come out here and make t... AL HORFORD You always dreamed about getting to this point. It is big in my mind. I'm pretty excited about it. AL HORFORD You could just see it in their eyes. That's when we go for the kill. AL HORFORD I am feeling a lot better; I'm taking care of myself drinking a lot of fluids and stuff. So I feel p... AL HORFORD They were leaving the wrong guy open. When you leave Lee, he's going to make you pay for it. AL HORFORD [He could belt out traditional blues and jazz with the best of them, but -- to the dismay of jazz pu... AL HIRT I don't know, ... I do not know. AL HIRT I've been glued to the TV. I am absolutely devastated. AL HIRT The New Orleans I knew is gone, ... It's never going to come back. I'm just grateful I had my years ... AL HIRT When Buddy played, he played all out, all the time. It was a wonder he didn't keel over and die befo... AL HIRT Rich could play way better than Krupa. AL HIRT Old Sharkey had a fat sound, man. He could blow like wild fire and when he played, I am telling you,... AL HIRT I always smoked cigars. I've smoked cigars with everybody in show business. AL HIRT A little bit of this, a little bit of that. I never had any specific style. AL HIRT You always feel the drawing you are working on is the best you've ever done... I am only interested ... AL HIRSCHFELD We arrived at Penn Station, took the Amsterdam Avenue street car to the end of the line. There was a... AL HIRSCHFELD You always feel the drawing you are working on is the best you've ever done, ... I am only intereste... AL HIRSCHFELD When I was about fourteen, my mother took me to see a musical comedy-and that was my first experienc... AL HIRSCHFELD Life isn't a science. We make it up as we go. AL HIRSCHFELD Artists are just children who refuse to put down their crayons. AL HIRSCHFELD $250,000 isn't a lot, but it is enough to make a statement. We are looking for projects that will be... AL HENRY I'm proud of our team. We great leadership from our four seniors - Peter Jerome, Josh Trottier, Alex... AL HENRY Give credit where credit is due. Fargo South is a machine. AL HENRY This is an OK way to end it. As far as I'm concerned, our team is the winner. AL HENRY I know the feds give us the same amount of money, as does the state, as does the county. But there's... AL HARTKOPF A traffic signal costs a lot more than $25,000. What can you say? They're getting off cheap. AL HARTKOPF I knew it was going to end up badly. AL HARTKOPF If it causes a little bit of difficulty for us, it just does. AL HARTKOPF I have very mixed feelings on it. I totally get where the commissioners are coming from. I see the p... AL HARTKOPF Would've, could've, should've. The bottom line is we didn't do it. AL HARRIS It wasn't him. It was us. We did it. We weren't afraid of Randy. We hurt our damn selves. On that se... AL HARRIS I wish him the best of luck. Of course, I want to win the game. AL HARRIS I don't think they were attacking me. I think they were going to their guy. AL HARRIS They have some serious weapons. We're going to have our hands full on Sunday. AL HARRIS He was with Detroit. I'm pretty sure we have some film on him. But it's no secret what they do. AL HARRIS You've got to watch yourself. AL HARRIS Bad! We needed it to pick ourselves back up. AL HARRIS It's not going to get any easier for us. I mean, the schedule only gets tougher. We've got to find a... AL HARRIS [In the end, not even the magic of No. 4, combined with the solid play of a young defense that seeme... AL HARRIS We could not put the ball in the hole, but the biggest thing is we did not get any stops defensively... AL HARRINGTON When someone is scoring like that, everybody else isn't involved. When they do shoot, they're ice co... AL HARRINGTON I'm sure he is from everything I hear, but I've got to wait until that happens. AL HARRINGTON When you're a bad team, you don't get any benefit-of-the-doubt calls. You see it on TV, the media kn... AL HARRINGTON It's been a long time coming. AL HARRINGTON I don't think you guys realize sometimes how connected we really are in that locker room. We are a f... AL HARRINGTON I got the call when I was getting into my car. I can't (pretend); I cried like a baby. I cried as so... AL HARRINGTON That's nonsense, and it's not fair to Coach and not fair to Jason. Jason never complained about anyt... AL HARRINGTON It's almost funny before you realize how sad it is. You want to try and tell somebody how to brace f... AL HARRINGTON Believe it or not, when it left my hand, it felt good. AL HARRINGTON It helps us determine which candidate might be the right match for Blue Valley Middle School. AL HANNA We are looking for a well-qualified, experienced administrator. AL HANNA He already knows a great deal about us and our operations. We think he will work well with staff and... AL HANNA Scott was very well-qualified for this position. We feel like he will just hit the ground running. AL HANNA This is a very tough loss for us. We felt like we had the game, but I have to give them credit. They... AL HAMMELL We'll really get into the fundamentals. It's something we hope to build on each year. AL HAMMELL I was impressed by how well our players interacted. AL HAMMELL It's about getting the younger players excited about baseball. We'll look forward to doing it each y... AL HAMMELL It was a great clinic for the first year. AL HAMMELL We had our players helping out with instruction. AL HAMMELL It's just something I've been doing for 10 years. AL HAMMELL We had about a total of over 50 kids this year. AL HAMMELL I think it is a very, very prestigious award for Story County. It shows that we are truly energy eff... AL HAHN If we don't go any further than we are right now, it is an extreme award for Story County. AL HAHN It is wonderful to be able to imagine a building system of this magnitude and then have it work at t... AL HAHN It goes to show that the first year wasn't a fluke. AL HAHN Our defense was just fantastic as it has been all year. It has been the backbone of our team all yea... AL GUTHMAN Our kids play hard and when you play hard, you don't notice people in the gym. AL GUTHMAN We've had their number the last two years, but you have different players on both teams. We'll have ... AL GUTHMAN We wore them down. It was a matter of our conditioning and our kids stepped up and hit their free th... AL GUTHMAN Our last message at halftime was something that we had said early in training camp. We just reminded... AL GROH When he comes back, it's going to be like picking up a free agent at midseason. We'll try to get him... AL GROH When he comes back, it's going to be like picking up a free agent at midseason. We'll try to get him... AL GROH That means you're not going to cover those guys because if you start covering the short guys in zone... AL GROH Certainly the period of rehab would indicate that. Sometimes, these sprains of ankles and feet take ... AL GROH Certainly the period of rehab would indicate that, ... Sometimes, these sprains of ankles and feet t... AL GROH He's probably come on a little fast, ... That probably was the pleasant surprise of it. AL GROH We just kind of kept grinding. I was pleased with that: that idea about being a grinder and not gett... AL GROH They keep grinding and grinding until it has a cumulative effect on the opposition. It tends to wear... AL GROH His whole game has progressed. It probably would be unfair to Emmanuel to say that it's one thing or... AL GROH It's not going to be a six-month situation. We have to prepare for the duration. AL GREEN GM is operating in an intensely competitive global environment and reaching this tentative agreement... AL GREEN This is a ministry that has been given to me. AL GREEN Texas was settled by people who were willing to fence in their property and protect it. We take seri... AL GREEN It's you I want, but it's Him that I need. AL GREEN There's a lot of churches that hide their dirty laundry under the rug, and I know about that from be... AL GREEN People still come up to me and ask me to sign their records. That's right, records! Man, they don't ... AL GREEN I'm thankful for every moment. AL GREEN Some times in our lives, we all have pain, we all have sorrow.But, if we are wise, we know that ther... AL GREEN This agreement recognizes the contributions our employees make and at the same time allows GM of Can... AL GREEN This year, each game, we want to go out and give our best. Our goal right now is to finish in the up... AL GRAY There's a freshman who Aaron has taken under his wing. He's done an excellent job with him, teaching... AL GRAY If you look at the returning marquee kids in the league ... [they] are tailbacks. A couple of years ... AL BAGNOLI We've got a chance to be a decent defense. We're not there yet. AL BAGNOLI Any time you get a different color jersey, it's beneficial and it also give you an idea of where you... AL BAGNOLI He is really a talented kid. We're still pretty young on the defensive side of the ball, and he prov... AL BAGNOLI We were trying to replace some very talented kids. He was trying to replace the player of the year, ... AL BAGNOLI You never know. I don't want to take anything away from Harvard. On that day they were obviously the... AL BAGNOLI We're cautiously optimistic. We think we're going to have a lot of skill on this team, but we have s... AL BAGNOLI Kyle was a remarkable young man, a true scholar-athlete, an ambassador for Penn, a tremendous teamma... AL BAGNOLI He'll do more in terms of the development end, the fundraising end, the facilities end of it. He'll ... AL BAGNOLI What the final product is going to be, I can't tell you. I can tell you he's hitting the ball well. ... AL AVILA He's got room to fill out. He's a strong kid, he's just lean. AL AVILA He knows the strike zone, makes a lot of contact and doesn't swing at bad pitches. He has a lot of g... AL AVILA His development has come along real well. He's made good strides defensively. His hitting, though, i... AL AVILA If he continues to do what he's doing and continues to progress, there's no reason that midway in th... AL AVILA You do the best you can to make the transition as easy as possible. It doesn't guarantee that a kid ... AL AVILA We feel confident that the Tampa Bay area and our community can produce a successful Republican conv... AL AUSTIN You can't win the presidency if you don't carry Florida. That gives us a leg up. AL AUSTIN We lost out by a flip of the coin. This time that's not going to happen. AL AUSTIN They are deserving of any type of honor they receive. I think it's fantastic. Their teams are family... AL AUSTIN They've become real Americans. They fit right into the mainstream. AL AUSTIN We have forty-four defenses for him, but he has forty-five ways to score. AL ATTLES The most important thing is that they won the game. And that's what I've always said about Wilt's 10... AL ATTLES He never saw me play ball in high school. You had to rely on relationships or a friend who knew of a... AL ATTLES When a man scores 81 points in a regulation game, that speaks volumes. AL ATTLES We will continue martyrdom operations throughout Palestine until the occupation leaves. The barriers... AL AQSA We liberated a small part of our motherland and we will not give up our weapons before the end of oc... AL AQSA We will continue to brandish our weapons in the face of the occupation (Israel) as Gaza is only the ... AL AQSA We swear there will be an earthquake of retaliation, AL AQSA The loss of the West Bank was a shock to everyone, AL AQSA decided to desist from all sorts of resistance and to stop our actions against the Israelis. AL AQSA to continue the struggle. AL AQSA nobody can disarm the resistance movements without a political resolution. AL AQSA The events prove that Israel was neither a neighbor nor a peace partner. It is no more than an enemy... AL AQSA The occupation will pay a heavy price for this crime, AL AQSA And if you can't keep your ego under control, it's going to cost you a lot of money. AL ALVAREZ I hate writing. AL ALVAREZ Yes, I think poker really isn't gambling. AL ALVAREZ When you make a bet, you're saying something. AL ALVAREZ The point is that it looks like gambling because the language of the game is money. AL ALVAREZ The fact that we write about it doesn't mean we play better than ordinary players at all. AL ALVAREZ Now, if, as I think, writing should be, it's a kind of risky trade. AL ALVAREZ It's going to finish when I fold my hand and go up to the big poker game in the sky. AL ALVAREZ I'm good at reading people. AL ALVAREZ I think one of the interesting things about poker is that once you let your ego in, you're done for. AL ALVAREZ I thought she wasn't playing as hard as she has been against other premier guards. AL ALDRIDGE She couldn't have played without it. Her ankle looked like a football. AL ALDRIDGE She's our heart and soul. The kids look to her for floor leadership. Even for a young player, she ha... AL ALDRIDGE It's pretty wide open. Everybody had better bring their best game every night. If you don't, there's... AL ALDRIDGE It's a loaded field. There are some great teams. AL ALDRIDGE It still doesn't account for the way we played interior defense and the way we played interior offen... AL ALDRIDGE Merritt and Ashley really got us going in the second half. AL ALDRIDGE We went against one of the best teams we've faced all year, and played one of the best games we've p... AL ALDRIDGE