The purpose of business is to create and keep a customer.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

The purpose of a business is to create a customer.

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

Most of what we call management consists of making it difficult for people to get their work done.