FastSaying

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.


Steve Cuthbert

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Customer service has everything to do with consistency, systems, training, and the habits you and yo...
AMBER HURDLE We're getting people into the right plans and the right computer systems as fast as we can.
PETER ASHKENAZ Without the computer systems, you wouldn't have the kind of air service you have today,
TIM WAGNER We've been very pleased with the features and functionality offered by Nine Systems' newly launched ...
CURT MARVIS We are moving from what I call the 'old Pfizer,' a company characterized by the medicines we launche...
HENRY MCKINNELL Information technology departments must spend enormous amounts of time and money worrying about inte...
ALEX BERENSON Now we are a lot more efficient at collecting and aggregating spend information by supplier, by comm...
EVERETT TUCKER My hacking involved pretty much exploring computer systems and obtaining access to the source code o...
KEVIN MITNICK By working closely with Microsoft to enhance the monitoring of their products, we've taken a signifi...
JAY ROSSITER Very good. You did the smart thing by going straight to customer service.
AMY SHAW Organizations are striving to maximize the use of their computing environments, improve service leve...
JAY ROSSITER I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ...
KELLY JONES (With people) if you want to save time, dont be efficient. With people, slow is fast and fast is slo...
STEPHEN COVEY Exceptional customer service proactively manages your brand and reactively can turn upset customers ...
AMBER HURDLE By offering this new hybrid ATM, merchants will be able to better serve and cater to their customer ...
JACK ANTONINI We believe the service measures addressed in this Colorado quality of service settlement cover many ...
FRED STOFFEL Avalon will provide first class customer service, as every Avalon member, employer or producer will ...
DREW CASSIDY We really want to concentrate on customer service. In New York the restaurants are very customer ser...
JANINE DRAY Companies are starting to measure how effective their customer service is and trying to understand w...
SANJAY KUMAR The arrival of the Computer Revolution and the founding of the Computer Age has been announced many ...
JOSEPH WEIZENBAUM Sun now supports 10 operating systems because that's what the market expects.
ANDY BECHTOLSHEIM Business is all about the customer: what the customer wants and what they get. Generally, every cust...
FABRIZIO MOREIRA These certifications confirm our commitment to product quality and customer satisfaction. I am very ...
DAVID MCNALLY This is where the customers rate the customer service received at the salon. The customers are calle...
ROSEANN HAWLEY SOAP and XML have often been characterized as HTML (Hypertext Markup Language) for silicon-based lif...
JAMES GOSLING SOAP and XML have often been characterized as HTML (Hypertext Markup Language) for silicon-based lif...
JAMES GOSLING Hierarchical organization in biological systems thus is characterized by an exquisite array of delic...
CLIFFORD GROBSTEIN Fast is the new strong in Sales, Support and Customer Service. People want it now and if you are not...
GEORGE M. ETHERIDGE The results show that tracking how the utility companies provide customer service and publishing thi...
BERYL LYONS Some of my cousins are so rich and stuck up. I fear they will one day have a heart attack when they ...
MARK A. COOPER Impact 360 transforms the speed at which companies can make informed decisions with unmatched visibi...
DAVE GOULD The general takeaway from our moonlighting is that Amazon is executing on its near-term and long-ter...
JAMIE KIGGEN When people use services that are accessed via the Internet, they expect [constant] availability. We...
CLIFF THOMPSON Electronic commerce, commonly known as e-commerce, is the buying and selling of product or service o...
WEBXTECHNOLOGY By driving an optimal inventory mix, our multi-echelon technology insures customer service and impro...
JOSEPH SHAMIR The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your st...
JEFFREY GITOMER Remember that yours is not the only heart that may be wishing for love.
CAMERON DOKEY One important finding is the emphasis on business skills. There has always been a need for that, but...
KATE KAISER The most important application of quantum computing in the future is likely to be a computer simulat...
DAVID DEUTSCH The new structure is designed to create greater shareholder value by providing two distinct, clear a...
BERNIE EBBERS You want my attention? Then tell me what i love to hear. If you don't know, find out
SOTONYE ANGA positively outrageous customer service.
BILL HYBELS The Newlywed package is where you start to see different offers based on what that customer came in ...
MARCI RAIBLE Apple Computer would not have reached its current peak of success if it had feared to roll the dice ...
NAVEEN JAIN Business Objects is known for the excellence of both its business intelligence applications and its ...
BRUCE ARMSTRONG The central issue is that they will not change fast enough to meet customer needs. Customers will ei...
JAMES CANTON The central issue is that they will not change fast enough to meet customer needs, ... Customers wil...
JAMES CANTON We just want to make sure it is efficient and is not duplicative of existing systems.
BILL RICE We just want to make sure it is efficient … and is not duplicative of existing systems.
BILL RICE Now, because they're separate services, consumers have to pay two bills and make two calls to custom...
BOB MARSOCCI Great Service is when you don't have to ask, it is done for you with the combination of right ingred...
ASIF SAJJAD Without customers businesses will be extinct
SOTONYE ANGA The only difference between you and your competitors is the level of customer service satisfaction y...
JEFFREY BENJAMIN The combination of eGain's customer interaction platform and LiveCycle Policy Server for protecting ...
EUGENE LEE It is men who wait to be selected, and not those who seek, from whom we may expect the most efficien...
ULYSSES S. GRANT When customer service is acknowledged at the very highest level of the company, the people that work...
BILL ROSE We certainly want to provide the service that we've always been able to provide, and definitely impr...
BRYAN BRADFORD Perception is assumed to be reality until clients encounter the reality of the brand, don’t fake i...
BERNARD KELVIN CLIVE Businesses need to be more alert. Sometimes the problem is not the customer service, it is the produ...
JANNA CACHOLA Obviously the customer base out there on those operating systems is important to us.
KARIM MEGHJI They were the people who were supplying computer systems, computer software, computer hardware. That...
GEOFFREY VOS Computer systems are better now, and people have a better understanding (of the plans).
BETTY THURMAN The benefit [from this deployment] was in improving customer service by making sure equipment was wh...
GEOFF BARRACLOUGH We continue to focus our attention on absolute volume growth driven by Customer and Firm trading act...
DAVID KRELL That's a very critical phase in customer service because you can start to really understand what...
SANJAY KUMAR We have been able to successfully compete with Wal-Mart in our other markets by providing high quali...
KATHY DICKSON When Steve Jobs and Steve Wozniak created Apple computer in a garage in Palo Alto, it heralded the b...
ERIC RIES We're going to be able to provide better customer service. It's a great leap into new technology.
LILIANA RAMBO As a concerned citizen and a frequent flier, I am alarmed at what appears to be a real degradation i...
KEN BLOCK If the end of the twentieth century can be characterized by futurism, the twenty-first can be define...
DOUGLAS RUSHKOFF The way we look at it is choice is good for the customer. We just continue to provide our excellent ...
KATHRYN GALLAGHER The top three auto sites are relatively competitive with each other in terms of the online customer ...
BONNY BROWN Innovation in Intervention: i2 Summit 2006 offers unsurpassed evidence-based content, presented by l...
WILLIAM O'NEILL We think of them as mobile phones, but the personal computer, mobile phone and the Internet are merg...
HOWARD RHEINGOLD That appropriation of resources and the transformation of them into goods and services through the E...
PAUL HAWKEN We love what we do. The entertainment business is about creating relationships. We're building it on...
LAURIE HODGES The additional capacity will be used to grow our Midwest business with both existing and new custome...
DENNIS BARRINEAU The United States has an unfair advantage, as most of the popular cloud services, search engines, co...
MIKKO HYPPONEN Earn your success based on service to others, not at the expense of others.
H. JACKSON BROWN, JR. The schemes perpetrated by these online data brokers are intolerable and our intent is to put an end...
KENT NAKAMURA People don't care how much you know until they know how much you care
THEODORE ROOSEVELT “Our customers have a choice and they choose us; we owe them an exceptional service”
KOMI AGBODJI By making a wide array of AT&T's communications services available from the most heavily trafficked ...
DAN SCHULMAN A customer has to have the access to a certain baseline of service,
JEFFREY CITRON Delays in processing applications, caused by poor computer systems and the inability of frontline st...
EDWARD LEIGH We need to expand the home and community-based service spectrum.
DAVID SANDMAN Generating a system architecture is not a deterministic process. It requires careful consideration o...
ANDREW HOLDSWORTH If someone gets to the point where they need to send an e-mail to a customer service rep, the Web si...
GREG GIANFORTE We don't want to be big. We know that when you get too big, you forget customer service.
KRISTI SCHULMEISTER I had been impressed by the fact that biological systems were based on molecular machines and that w...
K. ERIC DREXLER The customer perceives service in his or her own terms
ARCH MCGILL Broad based support is needed among manufacturing customer organizations to support standards develo...
GARY SULLIVAN Customers can expect millions of dollars in savings at the bottom line, compared with Xeon-based sys...
FADI AZHARI Customers can expect millions of dollars in savings at the bottom line, compared with Xeon-based sys...
FADI AZHARI The whole NewsWeb operation -- the production and manufacturing process, sales and customer service ...
ROBERT STAFFORD By consolidating and simplifying our data warehousing platforms, we believe that considerable cost s...
GARY CARTER Customer satisfaction is the most important service we can provide to our community.
SANDY PRINCE For, he that expects nothing shall not be disappointed, but he that expects much - if he lives and u...
EDGAR CAYCE For, he that expects nothing shall not be disappointed, but he that expects much -- if he lives and ...
EDGAR CAYCE I worked at Ikea as a customer service rep for two years and loved it.
AMBER RILEY

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STEVE MARTIN Well, excuuuuuse me!
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STEVE NASH We've been playing ugly. Without all of our bodies, we've been kicking it all over the shop,...
STEVE NASH Since I was first nominated to serve as Treasury Secretary, I have been maligned as taking advantage...
STEVE MNUCHIN When you play with Kobe Bryant, the ball is gonna be with him most of the time, which is understanda...
STEVE NASH We are meant to be one. And only after we realize that amazing truth can we find what we need – tr...
STEVE GOODIER I thought Microsoft did a lot of things that were good and right building parts of the browser into ...
STEVE WOZNIAK There have been nine Super Bowls in New Orleans, and not all of them have brought the best of luck t...
STEVE SABOL It would be nice to design a real briefcase - you open it up and it's your computer but it also ...
STEVE WOZNIAK [I'll teach you] how not to leave the windows of your heart open when it looks like rain and how eve...
STEVE TOLTZ People carry their secrets in hidden places, not on their faces. They carry suffering on their faces...
STEVE TOLTZ I think if you do something and it turns out pretty good, then you should go do something else wonde...
STEVE JOBS As a kid in British Columbia, going back a long way, I learned to skate.
STEVE YZERMAN September 11… I will never forget feeling scared and vulnerable… I will never forget feeling the...
STEVE MARABOLI I work in film, TV, commercials and do live PR stunts for companies. A lot of my time is spent readi...
STEVE TRUGLIA We're so terrified of death in Western culture that we have to make up a myth of an afterlife. I...
STEVE EARLE I'm very, very bullish about our prospects, and as I tell our board, as I tell our employees, th...
STEVE BALLMER Who makes decisions for families across America? Should it be a family with their doctor, or should ...
STEVE SCALISE I used to get 15-20 bunt hits a season. Now, I'm down to five or six. Infielders still play me i...
STEVE FINLEY I sold my most valuable possession, but I knew that because I worked at Hewlett Packard, I could buy...
STEVE WOZNIAK All of my buddies and I wanted to be Cal Ripken.
STEVE CLEVENGER Relax. They're not going to kill us. They're going to TRY and kill us. And that is a very different ...
STEVE VOAKE