The purpose of business is to create and keep a customer.
Peter Drucker
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The purpose of business is to create and keep a customer.
THEODORE LEAVITT The purpose of business is to create and keep a customer.
PETER F. DRUCKER The purpose of a business is to create a customer.
PETER DRUCKER Iacocca was the best-selling business biography in history. Before that we had Peter Drucker, the in...
JEFF KRAMES Leaders are the ones who keep faith with the past, keep step with the present, and keep the promise ...
HAROLD J. SEYMOUR The purpose of a business is to create customers.
SAM WYLY A business exists to create a customer
PETER F. DRUCKER A customer is never wrong . . .
LEON VAN DE PAS Marketing is safe. Sales is risky. UNLESS, marketing has done its job. Then sales is safe too.
RICHIE NORTON Empathy is the new measurement of everything. It doesn't matter what religion you have, what God you...
C. JOYBELL C. I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ...
KELLY JONES United is committed to being an industry leader in customer satisfaction among frequent business tra...
DENNIS CARY IP Telephony is maturing into the 'value-add' stage. By integrating communications with business app...
LAWRENCE BYRD Leadership is not magnetic personality-that can just as well be a glib tongue. It is not "making fri...
PETER F. DRUCKER Business Objects is known for the excellence of both its business intelligence applications and its ...
BRUCE ARMSTRONG Peter, Peter Pumpkin Eater,
Had a wife and couldn't keep her.
Of course you cannot keep a ...
KRISTEN MCKEE The markets we create for our farmers is what will keep them in business
SOTONYE ANGA Do they want to keep it simple and fun or complicated and not so much fun. The lodging business is a...
DENNIS JONES Tell me what you value and I might believe you,” management guru Peter Drucker once said, “but s...
STEVEN KOTLER A satisfied customer is the best business strategy of all.
MICHAEL LEBOEUF Peter Drucker suggested the transformation into a post-modern world happened between 1937 and 1957 (...
WIKIPEDIA :-) The sole purpose of business is service. The sole purpose of advertising is explaining the service w...
LEO BURNETT Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a...
JAMES ROUSE Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a...
JAMES ROUSE The sole purpose of knowledge is to create hunger for experience.
TEMITOPE IBRAHIM The purpose of the Chamber's Retail Merchants Committee is to organize promotional programs and even...
ALISA KIGAR The purpose of this display is to create awareness of our population.
GARY OLSON Advertising will get a customer through the door to your business once, but it is service that will ...
JOHN TSCHOHL Set goals to create a clear sense of purpose and direction.
SUSAN C. YOUNG Business is all about the customer: what the customer wants and what they get. Generally, every cust...
FABRIZIO MOREIRA I got this idea for the business from a friend in Fort Collins that started a similar business but s...
DAREK FARMER It's kind of a linchpin to that repeat customer business.
MARK PERREAULT When computers (people) are networked, their power multiplies geometrically. Not only can people sha...
SCOTT MCNEELY years and years of practice trying to keep up with Peter Jennings.
GEORGE STEPHANOPOULOS Create and communicate absolute clarity of purpose.
OMER SOKER The purpose of a writer is to keep civilization from destroying itself.
ALBERT CAMUS Drucker said: 'If you weren't already in this business, would you enter it today? And if not, what a...
JACK WELCH The customer in this business is now more business-orientated than technically orientated.
DOUG HAYDEN You, mistress, That have the office opposite to Saint Peter, And keep the gate of hell!
WILLIAM SHAKESPEARE Steady," Peter said, not losing a step. "Have to keep steady or all is lost.
BROM She was scarcely a year older than I was, dark-haired, slender, with a face that would break your he...
GEORGE R.R. MARTIN Life is not a game. Still, in this life, we choose the games we live to play.
J.R. RIM The real purpose of performance indicator is to provide business insight and monitor the progress an...
PEARL ZHU Keynote measures the customer experience because ultimately all business success is driven by the cu...
LANCE JONES The purpose is to get friends together to have a great time and create some fun pictures in the proc...
DANIEL TIEKEN It takes less effort to keep an old customer satisfied than to get a new customer interested
HENRY FORD Without customers businesses will be extinct
SOTONYE ANGA What Peter and Fran and Philippa have been able to do is create all of these nuances that never exis...
ADRIEN BRODY Purpose and passion - purpose is what will guide you to your best self and the passion will keep you...
NIKKI ROWE The prime purpose of eloquence is to keep other people from talking.
LOUIS VERMEIL These brokers were duty-bound to keep information about large customer orders confidential and to us...
MARK SCHONFELD It is surprising how little most small business values the customers. A positive feedback from the c...
FABRIZIO MOREIRA Business demand consistently exceeded our expectations throughout most of calendar year 2000, and in...
LARRY CARTER The business of government is to keep the government out of business - that is, unless business need...
WILL ROGERS We know Peter can keep the ball and give time to the others to go forward.
PETER CROUCH It's a very good sign. The purpose of this (scorecard) is for the companies to improve their custome...
BERYL LYONS His life seemed like a deck of cards, and in the midst of all those two’s and three’s someone ha...
TEKOA MANNING The sole purpose of universal justice is to keep man's character in balance
JUDY AZAR LEBLANC The battle is not physical, it is spiritual and your mind is the battleground. Keep your mind pure a...
JEANETTE CORON Business innovation is not enough; new product innovation is not enough, ... Companies are wondering...
GEORGE SHAHEEN The most classic case of the Peter Principle I've ever seen in American politics. In a business wher...
CHARLIE COOK There is a supernal intelligence behind sexual arousal, the true purpose of which is to create for u...
JOHN MAXWELL TAYLOR CRM solutions that support knowledge work as well as process work represent the last mile for organi...
BRUCE CLEVELAND Siebel has provided a consistent vision for the CRM industry for over a decade. With Customer Adapti...
DENIS POMBRIANT The port business is capacity. You've got to be able to serve your customer base today and future cu...
BILL STERN I am often asked how it is that I am able to value people to such a deep degree. Apparently, I exhib...
C. JOYBELL C. Its principle purpose is to help keep occupants inside the vehicle and protected.
HELEN PETRAUSKAS The work of your life is to discover your purpose and get on with the business of living it out.
OPRAH WINFREY We're hopeful to keep Denmark as a potential future customer.
DAVE VACLAVIK Discovering your purpose doesn't have to be complicated. Look at what you do and why you do it. ...
ANNE F. BEILER The purpose of life is to contribute in some way to making things better.
ROBERT F. KENNEDY Customer service has everything to do with consistency, systems, training, and the habits you and yo...
AMBER HURDLE I wish I was home", She said miserably.
She tried so hard to be brave,
to be fierce as a...
GEORGE R.R. MARTIN What we're seeing with our business customer base is probably a good indicator of what's happening a...
DAVE WALLEN Loyalty should be with customers and not an aging business model, ... The customer is always right.
EUGENE CHRISTIANSEN By offering this new hybrid ATM, merchants will be able to better serve and cater to their customer ...
JACK ANTONINI We can't make these places Fort Knox because it is a customer-service business.
DENNIS HAMILTON Peter, Peter, pumpkin eater,
Had a wife but couldn’t keep her;
He put her in a pumpkin s...
MARISSA MEYER Our business is about technology, yes. But it's also about operations and customer relationships.
MICHAEL DELL CEM allows web managers to [see] not just if the site is up or down, but what the customer is experi...
DAVE CHAPMAN CEM allows web managers to [see] not just if the site is up or down, but what the customer is experi...
DAVE CHAPMAN I must create a system or be enslaved by another mans; I will not reason and compare: my business is...
WILLIAM BLAKE I must Create a System, or be enslaved by another Man's; / I will not Reason and Compare; my busines...
WILLIAM BLAKE I must create a system, or be enslaved by another man's. I will not reason and compare: my business ...
WILLIAM BLAKE Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your...
JOHN RAMPTON Keep me out of your business--and you keep me out of your business.
WILLIE HAYNES He who fails to know his real and true competitor shall never be able to give a good account of his ...
ERNEST AGYEMANG YEBOAH “Everyone is looking for happiness and avoiding suffering. This is the purpose of philosophy, the ...
DOMO GESHE Our business continued to grow profitably in all customer segments and regions around the world,
MICHAEL DELL The purpose is to create an identity for downtown that people will recognize wherever they go.
BARBARA HUGHES I must create a system or be enslaved by another man s; I will not reason and compare: my business i...
WILLIAM BLAKE You must save what you can of your life; you musn't lose it all simply because you've lost a part.
HENRY JAMES A customer service person is usually expected to focus on a specific customer, a specific question, ...
MARK LEVITT Statistics suggest that when customers complain, business owners and managers ought to get excited a...
ZIG ZIGLAR We create our own unhappiness. The purpose of suffering is to help us understand we are the ones who...
WILLIE NELSON Information technology has changed the world and now the world is changing IT as concerns about grow...
MARK MCDONALD Like any small business owner, I experienced the pressures of building a company from the ground up ...
GAVIN NEWSOM Trust in the music business is a hard thing to earn and keep.
JONATHAN BURKETT Our whole purpose here is to create a dialogue. Health care is a mess, a real mess. And nobody seems...
BILL MOONEY Marketers [should] look to refine, address and deliver more relevant content based on inbound custom...
AL DIGUIDO
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planning does not deal with future decisions, but with the future of
present decisions.
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PETER F. DRUCKER Leadership is not magnetic personality-that can just as well be a glib tongue. It is not "making fri...
PETER F. DRUCKER Efficiency is doing better what is already being done.
PETER F. DRUCKER Efficiency is doing things right; effectiveness is doing the right things.
PETER F. DRUCKER Leadership is not magnetic personality/that can just as well be a glib tongue. It is not making frie...
PETER F. DRUCKER Company cultures are like country cultures. Never try to change one. Try, instead, to work with what...
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PETER F. DRUCKER Most discussions of decision making assume that only senior executives make decisions or that only s...
PETER F. DRUCKER The successful person places more attention on doing the right thing rather than doing things right.
PETER F. DRUCKER The honest work of yesterday has lost its social status, its social esteem.
PETER F. DRUCKER There are no creeds in mathematics.
PETER F. DRUCKER The knowledge that we consider knowledge proves itself in action. What we now mean by knowledge is i...
PETER F. DRUCKER The really important things are said over cocktails and are never done.
PETER F. DRUCKER The only thing we know about the future is that it will be different.
PETER F. DRUCKER Management by objectives works if you first think through your objectives. Ninety percent of the tim...
PETER F. DRUCKER A business exists to create a customer
PETER F. DRUCKER One cannot buy, rent or hire more time. The supply of time is totally inelastic. No matter how high ...
PETER F. DRUCKER Meetings are a symptom of bad organization. The fewer meetings the better.
PETER F. DRUCKER Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
PETER F. DRUCKER I CAN is 100 times more important than IQ
PETER F. DRUCKER Knowledge workers are neither farmers nor labor nor business; they are employees of organizations.
PETER F. DRUCKER Education can no longer be the sole property of the state.
PETER F. DRUCKER Concentration is the key to economic results. No other principles of effectiveness is violated as co...
PETER F. DRUCKER Never mind your happiness; do your duty.
PETER F. DRUCKER Decision making is the specific executive task.
PETER F. DRUCKER Few companies that installed computers to reduce the employment of clerks have realized their expect...
PETER F. DRUCKER The overseer of the unskilled peasants who dragged stone for the pyramids did not concern himself wi...
PETER F. DRUCKER The better a man is the more mistakes he will make for the more things he will try.
PETER F. DRUCKER We know nothing about motivation. All we can do is write books about it.
PETER F. DRUCKER Time is the scarcest resource and unless it is managed nothing else can be managed.
PETER F. DRUCKER There is an enormous number of managers who have retired on the job.
PETER F. DRUCKER Management by objective works - if you know the objectives. Ninety percent of the time you don't.
PETER F. DRUCKER Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowled...
PETER F. DRUCKER Everything must degenerate into work if anything is to happen.
PETER F. DRUCKER We now accept the fact that learning is a lifelong process of keeping abreast of change. And the mos...
PETER F. DRUCKER Doing the right thing is more important than doing the thing right
PETER F. DRUCKER The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
PETER F. DRUCKER We can say with certainty - or 90% probability - that the new industries that are about to be born w...
PETER F. DRUCKER If you want something new, you have to stop doing something old
PETER F. DRUCKER No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organi...
PETER F. DRUCKER The purpose of business is to create and keep a customer.
PETER F. DRUCKER People in any organization are always attached to the obsolete - the things that should have worked ...
PETER F. DRUCKER What's measured improves
PETER F. DRUCKER Entrepreneurship rests on a theory of economy and society. The theory sees change as normal and inde...
PETER F. DRUCKER The best way to predict your future is to create it
PETER F. DRUCKER This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, respon...
PETER F. DRUCKER What you have to do and the way you have to do it is incredibly simple. Whether you are willing to d...
PETER F. DRUCKER Whenever you see a successful business, someone once made a courageous decision
PETER F. DRUCKER Rank does not confer privilege or give power. It imposes responsibility.
PETER F. DRUCKER Teaching is the only major occupation of man for which we have not yet developed tools that make an ...
PETER F. DRUCKER Objectives are not fate; they are direction. They are not commands; they are commitments. They do no...
PETER F. DRUCKER Accept the fact that we have to treat almost anybody as a volunteer...
PETER F. DRUCKER The aim of marketing is to know and understand the customer so well the product or service fits him ...
PETER F. DRUCKER No one learns as much about a subject as one who is forced to teach it.
PETER F. DRUCKER The human being is a very poorly designed machine tool. The human being excels in coordination. He e...
PETER F. DRUCKER Leaders shouldn't attach moral significance to their ideas: Do that, and you can't compromise.
PETER F. DRUCKER INNOVATION is the specific tool of entrepreneurs, the means by which they exploit change as an oppor...
PETER F. DRUCKER Today knowledge has power. It controls access to opportunity and advancement.
PETER F. DRUCKER The only things that evolve by themselves in an organization are disorder, friction, and malperforma...
PETER F. DRUCKER Trying to predict the future is like trying to drive down a country road at night with no lights whi...
PETER F. DRUCKER The productivity of work is not the responsibility of the worker but of the manager.
PETER F. DRUCKER Plans are only good intentions unless they immediately degenerate into hard work.
PETER F. DRUCKER Production is not the application of tools to materials, but logic to work
PETER F. DRUCKER Whenever you see a successful business, someone once made a courageous decision.
PETER F. DRUCKER Strategy is a commodity, execution is an art.
PETER F. DRUCKER Until we can manage time, we can manage nothing else.
PETER F. DRUCKER Business has only two functions — marketing and innovation.
PETER F. DRUCKER He carved so many of them that the house used to look like a Cracker Barrel.
SALLY DRUCKER Some people look at those higher numbers and say that 'it's not good'. But it is good because that m...
DEBORAH DRUCKER The restricted reporting process enables the victim to get themselves together, understand the proce...
DEBORAH DRUCKER The victim also couldn't request a transfer. And if they had to work with the alleged perpetrator, t...
DEBORAH DRUCKER With restricted reporting, the victim would contact myself, a victim advocate, chaplain or health ca...
DEBORAH DRUCKER People can take a look and see all the regular activities that are always taking place.
CRAIG DRUCKER We have a very large membership already. We're expecting a very big turnout.
CRAIG DRUCKER It's extremely, extremely exciting to finally do something as important as Healthy Kids Day at our t...
CRAIG DRUCKER Shouting at people keeps you alive, healthy, young, fresh.
PETER CAPALDI Small deeds done are better than great deeds planned.
PETER MARSHALL The relation between a poet and audience is really insignificant. What matters is the poet is hearin...
PETER DAVISON If we choose to walk into a forest where a tiger lives, we are taking a chance. If we swim in a rive...
PETER BENCHLEY There are wars being fought! Who cares what I'm doing on a Saturday night? I'm not even a ce...
PETER DINKLAGE The candle burns not for us, but for all those whom we failed to rescue from prison, who were shot o...
PETER BENENSON My relationship to plants becomes closer and closer. They make me quiet; I like to be in their compa...
PETER ZUMTHOR The celebration... you cannot practice it or anything. It's a moment when the excitement of your...
PETER BONDRA When I went to get my master's in creative writing at San Francisco State after Grinnell, I join...
PETER COYOTE To make crime unprofitable, let the government run it.
IRENE PETER Always be sincere, even when you don't mean it.
IRENE PETER Ignorance is no excuse, it's the real thing.
IRENE PETER Just because everything is different doesn't mean anything has changed.
IRENE PETER Anyone who thinks there's safety in numbers hasn't looked at the stock market pages.
IRENE PETER Today, if you are not confused, you are not thinking clearly.
IRENE PETER There is no such thing as too much swearing. Swearing is just a piece of linguistic mechanics. The w...
PETER CAPALDI The measure of life is not its duration, but its donation.
PETER MARSHALL