We wanted to tell the truth. We didn't think they'd sue us because they're a nonprofit, but they did. They sued a lot of people.

We're tired of all the negative news associated with incarceration. There is an antidote to cynicism and negativity, and it starts by accepting [inmates] as human beings.

Just when we thought it was over.

There is definitely a dynamic between family members that complicates things. Many of us were raised to feel guilty about throwing things away. Professional organizers bring objectivity to the situation.

This suggestion that we're some kind of megalomaniacs is so far from the truth that it does annoy me.

I'm kind of a firm person. I believe in honesty and truth, and you just don't do things like that. Actually, you're here to help each other, not hurt someone.