For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.

Relationships are made of talk - and talk is for girls and women.

For many women, and a fair number of men, saying 'I'm sorry' isn't literally an apology; it's a ritual way of restoring balance to a conversation.

For women, detailed conversation is our lifeblood, while for men it's just not as critical.

The biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship.

The biggest mistake is believing there is one right way to listen, to talk, to have a conversation -- or a relationship.