You have got to look for people with attitudes, as well as a set of values that are in line with the brand you want to build. You have the option to train people, but you cannot re-train attitude.

Most are very local with local names that people (at the head office) in Atlanta would not know how to pronounce. This is how Coca-Cola continues to grow its international business.

We want value not only for the things we buy but the experiences we get and all those experiences are delivered by people.

Well, we can't stand around here doing nothing, people will think we're workmen

His program is not realistic and it does not reflect the values of the American people. It would lead to the separation of families.

There's been a fabulous resurgence of people fixing up homes. The house values are steadily increasing, making them treasures. The Drake neighborhood gets a bad rap, but I feel it's a safe neighborhood.