You define yourself by either what your clients want or what you believe they'll need for the future. So: Define yourself by your client, not your competitor.

As I say to our own team: 'Never protect your past, never define yourself by a single product, and always continue to steward for the long-term. Keep moving towards the future.'

When you manage your company for long-term shareholders, and you manage the company for clients, two of the biggest stakeholders, you will make the right decisions.

Every part of your business will change based on what I consider predictive analytics of the future.

Above and beyond, not only are we an innovation company, we are in service of our clients.

As I tell all our folks, the only reason we exist - make no mistake - is our clients.