What we've done is focus on one particular, main service, which was spam and virus filtering. It's going well, but we see huge opportunities to add on to that.

Mercury has worked hard to focus on improving its product quality and customer service, and it shows. Mercury's success this year in these two engine segments shows that positive change happens when companies are serious about both listening and decisively responding to their customers.

Corporate messaging is, hands-down, the most critical application every business needs. Email security threats constantly evolve, and the long-term market for specialized email services looks strong.

We're not prepared to draw conclusions on this data and say we're the Nostradamus of e-mail and predict what's going to happen tomorrow.

What we do is we measure the response time to process one of these e-mail transactions for each one of those servers. And then we aggregate that data cross all of those servers every five minutes.

We're expanding our branches in the Florida market, going to full banking centers to focus on customer service.