We're very pleased with Turner as a company, and working with Terry has been great.

There will be some organizations that will find it hard to accept. It really is a seed change in terms of how healthcare approached things in the past, but at the end of the day I think the patients are going to be better off for it.

We believe the only way that you can learn from an event is to really look at it and be honest about it. I think hospitals and health care systems around the nation are really seeing this down the road and so they're really preparing for it.

It was such a pervasive plan that we just don't believe it's credible for a phone company to say they have a rogue employee.

I found that it was hard to find a publisher for a book about a now-defunct dairy company.

They are more of a charter company than a schedule service carrier.