We were the first to offer free electronic filing for everyone. We are making people an offer they can't refuse.

I think consumers are looking for online solutions, not only with taxes, but for all their financial solutions.

I don't know how they came up with those numbers. It's counterintuitive.

Two years ago, we were the first to offer free for everyone. This year, the rules have changed and we won't be able to make that offer [at the IRS site] anymore.

I think there'll be some confusion. They'll certainly be wondering what happened to the great deal they had in the past.

One thing about Shanksville, you don't have to explain to people where its located,