Two years ago, we were the first to offer free for everyone. This year, the rules have changed and we won't be able to make that offer [at the IRS site] anymore.

Lance Dunn

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To breach the rules is not a criminal offence.

— Elizabeth Dunn

We were the first to offer free electronic filing for everyone. We are making people an offer they can't refuse.

I think consumers are looking for online solutions, not only with taxes, but for all their financial solutions.

I don't know how they came up with those numbers. It's counterintuitive.

I think there'll be some confusion. They'll certainly be wondering what happened to the great deal they had in the past.