We want to capture the 90 percent of people who think libraries are a good idea, but who don't use it.

I hope people come back and give the library another chance. We really hope to be ready for a new year, a new era in March. I would really love to encourage people to give us another try.

There's been a declining audience for network TV for a while, People have their own libraries of things they specifically want to see, which competes for TV viewing time. More options is good news for the consumer but bad news for the networks, who are responsible for the most expensive hours of TV produced. It'll be harder and harder to maintain an audience that justifies that business model.

People who go to places of worship, people who go to libraries, people who are in chat rooms, are going to have 'Big Brother' listening in even though there's no evidence that they are involved in anything illegal whatsoever.

I continually hear people say that having libraries open is part of their need for normalcy. We greatly appreciate all of the support we have received and continue to receive [because] it makes the light at the end of the tunnel that much brighter.

People are still using libraries as physical facilities, we had over 1,000 meetings and 36,000 meeting and programs.