We underestimated the amount of training, process revision and manpower required. We needed more time to make the system efficient in one warehouse before rolling it out to the others.

Our success in one facility gave us the foundation to cross-train other staff. We rotated staff through the successful WMS warehouses to build their confidence and prepare for the rollout.

Our biggest hassle was caused by transfers between buildings. Every night we had to move goods to the main facility so they could go out the next morning. As well as being inefficient, this added greatly to our costs.

He is a guy that the other team must know where he is all the time. Sharper shoots the ball that well. He is a great spark for us. He works on his game all the time.

They have been leaving out of here in groups at a time. Now, things are going to speed up.

It's been a different person every time, which is kind of nice. If I don't know (the opposing team) don't either. It's just a feel every night and whoever it is, we try to go to them.