We spent about $140,000 for the rollout at the pilot site, which included everything from beginning to end — software, licensing and consulting.

We spent about $140,000 for the rollout at the pilot site, which included everything from beginning to end - software, licensing and consulting.

Dinner is a good place for conversation, but it also has a beginning and the end. If it's not going well, you just have to get through the meal. Don't order dessert. This year, having it be on a Tuesday night, just say you have something to do the next day, that you have an early morning.

Our goal was to improve patient satisfaction. The most common complaint we heard from patients was that the check-in process was too cumbersome.

Did you yourself ever express your concerns to [former Intel Chief Executive Andrew] Grove that Intel's software work was beginning to overlap with Microsoft's software work?

We believed in Guitar Hero from the very beginning and committed to not only the software development costs, but also the hardware costs, which were also very significant. Still, the success of Guitar Hero has exceeded our expectations. It's still selling out everywhere. Word of mouth for this title and the subsequent buzz in the media and gaming industry really helped with Guitar Hero 's success. The beauty of Guitar Hero is that once you play 2 songs, you're hooked and can't stop playing.