We let folks know we're interested in them and that they're vital to us. cause they are.

I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them.

You know, I'm from the South, and I wasn't interested in perpetuating a stereotypical southern character.

Most of us don't invent ideas. We take the best ideas from someone else.

All of us profit from being corrected - if we're corrected in a positive way.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.