We have almost a cult-like following among older consumers. At the same time, we have just as strong a following from people in the 20-to-40 age range because the products look cool.

People have responded positively to stainless steel. You want something that blends in and matches your decor.

It's not really a statement. We wanted to do a community art project and it turned out to be a runaway thing. It has become how we make sure (our products) fit all these people as best we can.

It'll take time, of course. But we've come together so quickly.

We're having a good time, and we don't see why it should stop.

He's a gentleman. He doesn't waste time with the negative.