We had two very strong Christmases before this, so to hang on to the gains and push on again ... is very pleasing.

It looks like some of our competitors are going to get a bit stronger and you've got a background where the consumer is a little bit weaker. Together with cost pressures on things like energy, that means it's going to be a challenging year.

This year we'll be fighting for every pound.

Aunt Syl must have conveniently stopped reading the childhood fairy tales when the knight left the damsel in distress to pursue a better damsel out of my bedtime routine.

It's what you do, unthinking, that makes the quick tear start; The tear may be forgotten -- but the hurt stays in the heart.

Forgive you? -- Oh, of course, dear, a dozen times a week! We women were created forgiveness but to speak.