We don't want people to panic, but they need to realize we're facing a very grave situation.

The bottom line is that we hire travelers when we cannot recruit otherwise. They are usually well qualified but extremely expensive, and thus [the hospital and imaging center] does everything it can to retain staff and avoid hiring travelers.

The folks making the most money online are Cisco and Dell, which sell millions of dollars worth of equipment through their Web sites every day.

Someone who knows the Internet but doesn't have industry knowledge is going to have trouble.

You want to bet on the management team.

If you only serve a $20-million market, even if you have 100 percent of that, you can't get that big.