We added far more customers and employees in the first quarter of 1999 than in any other quarter of our history.

If they refuse, in my opinion, Chairman Barnett should remove them. The employees and taxpayers have suffered enough.

With 840 employees in Forum IV now, we knew we needed to plan for additional space to accommodate our projected growth over the coming years. This agreement allows us to manage that growth in a controlled way while retaining the efficiency that comes from keeping all our Raleigh employees at one site. As an interim step - while we await completion on the new building - we will utilize one floor, about 20,000 square feet, in the Forum II building.

Workplace, when designed well, can provide employees a very effective environment. They can see themselves working differently in the new space. The space can be a really strong player in building pride and reinforcing culture.

He's a very mercurial personality. Employees never know which David is going to walk in the door at any moment. Yet despite that, he engenders enormous commitment and loyalty in the people who work for him.

We will do an in-house service. If they will get their employees together, we'll go in and address those issues that they're losing points on routinely.