To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.

Pessimism doesn't grow your business or even maintain the status quo. The pessimists on your staff make the job harder for everyone around them. They make difficulties out of opportunities.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.

Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.

Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.