This is the reality of managed care. People can express their dissatisfaction to Blue Cross ... it's a very, very difficult situation.

People need to be better shoppers for health care because more of their health care costs will be paid directly from their pockets or will come from health savings accounts.

It's important to have as much information as possible to help the hospitals identify what you need. This way they can price procedures accurately.

We are constantly searching out events and things where we can interact with deaf people or learn more about deafness and deaf education.

Sometimes my fancy gets to floating inside me, threatening to carry me away like a leaf on a wind. Better to be a stone.

I don't know if Seattle had the assets or the queer community to make it a reality. There was an informal need but it wasn't the right time.