It's important to have as much information as possible to help the hospitals identify what you need. This way they can price procedures accurately.

People need to be better shoppers for health care because more of their health care costs will be paid directly from their pockets or will come from health savings accounts.

This is the reality of managed care. People can express their dissatisfaction to Blue Cross ... it's a very, very difficult situation.

Getting help means getting access to information. When 40 states can't pass a pop quiz on providing basic information to the people whom they are supposed to serve, then the system is in trouble.

No, absolutely not. What I'm hoping is that they can find information to help them become better thinkers.

Information is the resolution of uncertainty.