This is a topic that surfaces every few years. Council receives complaints every few years regarding lack of service.

Everything seems to be peaceful.

Consumers want to know which companies are generating the most complaints about billing, service and coverage before they sign a long-term contract,

We are unaware of any widespread complaints related to crew processing concerns. Because crews have their own lanes [at immigration and customs], oftentimes they move through more expeditiously than other travelers.

Just like with any issue, if we get complaints, we go out there.

Lately there have been complaints that the use of the magnitude scale is confusing, or at least the reporting of magnitudes in the newspapers 'confuses the public.