FastSaying
Consumers want to know which companies are generating the most complaints about billing, service and coverage before they sign a long-term contract,
Janee Briesemeister
Complaints
Service
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The staggering increase in complaints is further evidence that reform is needed in the wireless phone market so consumers can get a fair shake.
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Pay phones provide a valuable public service, ... Not everyone can afford a wireless phone or can get access to their wireless service in remote areas. For a significant portion of the population pay phones are a necessity.
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Companies will have an incentive to improve if they know consumers can check out their service records.
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The numbers don't lie -- there continues to be a problem, and it's getting worse, not better.
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This deregulation frenzy was predicated on low gas prices, and when gas prices go up it does not work. In some ways these filings are a good thing because they show that there is no guarantee that prices will not keep going up.
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