This has everything to do with making sure we have people who have the skills to carry out our mission. It does not signal any change in our strategy.

It's fair to say that some people wondered why we were investing $300 million in our infrastructure, but I think this year is showing that it was the right thing to do.

We know as much about running a retail store as brick-and-mortar companies know about running a Web site.

The entire profession of lobbying is in crisis. He can find fulfillment and be of service in other ways if he has absorbed his lessons and is ready to make a contribution. Lobbying would be the wrong patch for him.

I'm confident that Dr. Clough and the committee will give everybody a fair chance and make the right decision, and I really believe that.

We tried to have some productive dialog with them on several occasions.