They just feel that we discharged someone in an unstable condition. And we dispute that because this was an ER doctor decision,

He's not fit to be discharged.

I found out this morning at 7:45 when I was called,

We felt we discharged this patient in a stable condition, and a surveyor, reviewer, thought differently,

This is an extreme action based on a case that was not even identified in their original complaint,

Despite those solid gains, improvement haven't come as far and fast as we would have liked, and the achievement gains remains disturbing.