They alluded to that, but we needed much more information.

It is (a) new platform and a new way to build applications that might not have been conceived before.

There are a lot of vendors out there trying to be cheaper than Salesforce.com or trying to offer more or different features. That is not the best way to compete against a market leader, though. Instead, you have to be offering something that is truly special.

Managing sales compensation has always been a difficult task. As products and product configurations continue to get more complex, more and more companies are trying to use incentives as a way to drive specific behaviors. There are so many variables to this that compensation challenges mount to the point where traditional solutions like spreadsheets no longer provide an adequate remedy.

I can understand building an open-source operating system.

This is the future. It makes it cheaper and easier for all kinds of companies to build apps, whether you're talking about enterprises or small businesses.