These guys can look at our books just as we can look at their books.

A good book ... leaves you wanting to reread the book. A great book compels you to reread your own soul.

There is something about the airline industry that really grabbed me.

I could have been a professional footballer and trialled with Blackburn Rovers. But I snapped my cruciate ligaments, an injury that has dogged me ever since.

There is no better way to manage than by walking around. Autocracy doesn't work. Talk to people in their offices, find out what's on their minds.

It's easy to walk away from risk, and you don't actually have to face it. Success is based upon overcoming the inherent risk you can't manage your way out of.