There is something about the airline industry that really grabbed me.

I could have been a professional footballer and trialled with Blackburn Rovers. But I snapped my cruciate ligaments, an injury that has dogged me ever since.

The economic condition of the airline industry is as dire as it has ever been. And as a result they're looking at every way possible how they're going to be able to make cuts or changes that will improve the bottom line.

There is no better way to manage than by walking around. Autocracy doesn't work. Talk to people in their offices, find out what's on their minds.

It's easy to walk away from risk, and you don't actually have to face it. Success is based upon overcoming the inherent risk you can't manage your way out of.

Can we overtake British Airways? It depends what their growth is. Air France keeps saying they're vulnerable.