There are people who want to fight for their jobs. We aren't willing to make any concessions. We want the contract adhered to. We have a good contract.

We encourage people to develop their own proposals, handle jobs and meetings, be flexible and independent. It's been a nice formula for growth.

Everyone can relate to us because we're normal people. Many of us have jobs.

John allows people to do their jobs by not micro-managing. Yet, at the same time, he stays on top of everything. He allows and encourages people to be creative. There's a great deal of dialogue and discourse that takes place among the coaching staff about the way things should be. Some people have a tendency in the way they manage to mute that. John does a good job of allowing healthy confrontation, because it brings out better ideas and decisions.

I'm sure there are higher-paying jobs, but it's not about the pay, it's about helping the people. Helping people when they're going through this becomes more important than anything.

The backups take their jobs seriously and prepare during the week like they're going to be starters, prepare like they're going to play the whole game on Sundays. When you have guys on the team that take their jobs seriously, you have confidence putting them in those game situations.