[The potential for music phones] is similar to camera phones. People didn't think they needed a camera phone, but once they saw it, they liked it. Music in the phone is the wave of the future, but it will start slowly.

[The music services] have been anxious to [expand to Europe]. It's been the labels dragging their feet. The cloud cover is that there are a lot of different licensing authorities and things are fragmented over there. But when it gets to be important, the labels can get people in line.

I think whoever came up with this idea understands the online music industry about as well as a cow understands algebra,

[The problems facing Hollywood regarding legitimate downloads are in some ways the same ones the music industry has faced. Unfortunately, the movie industry obviously hasn't learned from the mistakes made by the music business. Rather than launch with an all-you-can-eat offering -- the approach the industry's free competitors are winning with -- Hollywood is moving too cautiously and weighing down the few titles it makes available with too many hooks and time restrictions.] The initial usage rules are pretty restrictive, ... A good reason for downloading a movie is to take it on a business trip. The 24-hour limitation makes that a problem.

People have gotten used to listening to songs in the order they want, and they'll want to continue to do so even if they can't get the individual songs from file-trading programs.

I worked at first in a music store, and soon enough found myself hanging out with people like Patti Smith and Tom Verlaine [singer from 70s punk-band Television].