The place to begin building any relationship is inside ourselves, inside our circle of influence, our own character.

The most important ingredient we put into any relationship is not what we say or what we do, but what we are.

Synergy is almost as if a group collectively agrees to subordinate old scripts and to write a new one.

We see the world, not as it is, but as we areor, as we are conditioned to see it.

In winwin performance agreements, consequences become the natural or logical result of performance rather than a reward or punishment arbitrarily handed out by the person in charge.

You can say 'No' and smile only when there is a bigger 'Yes' burning inside of you.