The people that are going to be coming are in much worse condition than our minor frustrations. We know we're here to help, and that's what we're going to do.

Children really don't take things like adults do, so we really need to come down to their level and here at the Red Cross what we've done is implement things like our puppet shows to teach kids about fire safety.

We want to make sure they have something clean to change into as soon as they get here.

We want to make sure they have IDs to help them rebuild their identities and have access to all the services Illinois offers.

They straight out lied to millions of people watching and all the families here.

I believe this company needs (to be) sued. They straight up lied to a million people.