The benefit [from this deployment] was in improving customer service by making sure equipment was where it was needed.

The holiday season can be an especially trying time for our service men, women, and families. Military service and deployment create empty seats at holiday tables, religious services, and celebrations.

Never will an innocent Snowflake cool the heart of an argument

Airlines are not a social service industry. Everyone expects the airlines to take a financial hit then criticizes them when they don't make money.

We let them know about the information they can get from social service agencies and local chapters of the National Association of Geriatric Care Managers.

It's really hard to walk into any social-service agency as an outsider, especially when working with kids.