Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from.
Clayton Christensen
Related Smart companies fail because they do everything right. They cater to high-profit-margin customers an... CLAYTON M. CHRISTENSEN The principles of disruptive innovation are indeed intended to be guidelines to assist managers both... CLAYTON CHRISTENSEN From Intel's perspective, this is a new market they're trying to enter that has high margins. They n... DAVID POWERS Wal-Mart deserves their high admiration level because they do what they say. They give America a pla... BRITT BEEMER To compete in a specialist market like marine when you've got a high exchange rate is exceptionally ... MAURICE STILWELL I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ... KELLY JONES And what do they want!? DEYTH BANGER He [Ward] focused on the high-end of the market and neglected the low-end shares. EFRAIM LEVY We make a profit from time to time, but there is a minimal profit margin in the restaurant business ... JEFF YATES The stock market clearly values companies that can deliver disruptive innovation. STEVE BLANK The companies stand to do some profit because the oil is already there. All they have to do is take ... JASON SCHENKER There are several things that can create an alpha - stock buybacks are one. High dividend yields are... LOUIS NAVELLIER We decided to break away from that market. It's the most price-sensitive, low-margin, highly competi... STEVE DAVIS I brought one big question with me to Harvard. Why do smart companies fail? CLAYTON M. CHRISTENSEN High self-esteem allows to cope more effectively.They take the setback in stride and make the necess... DR ANIL KUMAR SINHA The carriers are realizing to get the last customers they need to offer more than just a mass approa... MARINA AMOROSO Aspect concentrates on the high-end of the market, but even at the high-end there's a number of init... BRENT THILL Millions of people acknowledge today that they do not know the meaning of life. JAMES C. DOBSON This bankruptcy, they'll emerge from. The question is do they emerge stronger or weaker. RAY NEIDL I'm an investor in a number of biotech companies, partly because of my incredible enthusiasm for... BILL GATES Over the last three or four years, companies have been able to hire whomever. Now the market is star... KATHRYN ULLRICH When they [pharmaceutical companies] started marketing to the end user (patients), customers started... DAN OLSON (The scandal) comes at a time when the market is so high. Investors needed an excuse to take profit ... DAVID MOK I think sometimes there is no right thing. ROSAMUND HODGE And these are all companies that can potentially add value immediately because they have good instal... BRIAN BABINEAU So far the corporate profit outlook remains positive. I don't hear a lot of companies saying they're... ERIC KUBY Kids who fail to do anything in their life only search for reasons in the end or sometimes even blam... PRAVIN PRAJAPATI There are lots of foreign companies that are reluctant to get into that market, because it's not a m... CRAIG CALDWELL When people don't like you... you feel it. They don't pay attention at you... they some kind a ignor... DEYTH BANGER Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from eve... HOWARD SCHULTZ It should be a place where you have everything you need, a place where, if you don't want to leave t... LAUREN TERRY He's a low-cost, high-profit operator. BEN BAGDIKIAN Someone ought to be able to make a profit. If you ask Compaq, they'll tell you they're doing well in... LOUIS MAZZUCCHELLI The fact is that surveys which media people openly admit to show that fewer than twelve percent of t... L. NEIL SMITH These guys didn't jump willy-nilly to convert everything they own. They've been carefully watching a... DICK BRASS Yes, agriculture subsidies are far too generous. They need to be reined in because they cater to spe... JUAN WILLIAMS Let's wait and see how the two companies mesh. They can learn from each other, if they're smart. MICHAEL ATMORE Everything I do is unfabulous. I'm the most normal person. I love walking everywhere and going t... ASHLEY BENSON I'm convinced normal people miss the majority of God's blessings because they're too busy to notice ... CRAIG GROESCHEL Any bailout of a private company is a bad decision by our federal government. Private companies have... MATT SALMON The market capitalization increased, and they took advantage of that to do stock swaps to take over ... IKUO YASUDA We are reaching a low point in the history of the profession. And as we eventually emerge from this ... ART BOWMAN Today's consumers are eager to become loyal fans of companies that respect purposeful capitalism... SIMON MAINWARING The market is calm despite expectations the government may increase the money market 'short' because... HUGO MORALES What I see happening is moving from the very high end to a broader market, where I can start to affo... BILL ABLONDI Most businesses fail because they want the right things but measure the wrong things, and they get t... GORDON BETHUNE We have to look at the reasons companies are moving overseas. It used to be a cost issue. Now it's a... JUSTIN WRIGHT The challenge they face now is that because they've exceeded forecasts in the past they risk disappo... JOHN SEGRICH The end of the world is a strange concept. The world is always ending, and the end is always being a... NEIL GAIMAN A lot of people are deeply dissatisfied by the diminishing control they have over their lives, becau... JOSH FOX For my point of view, the brightest spot they're showing is in the chipset market. This has, histori... JONATHAN HYKAWY Give credit to them because of how disruptive they were on defense. Once we made a run their defense... ASHLEY JOSEPHSON Old Japanese companies tend to stick to business that they started, so it's a positive move because ... KOJI NAKATSUKA Because of the low unemployment rate, many local employers are already tapping into the retiree mark... JANET WATERMEIER Disruption is a process, not an event, and innovations can only be disruptive relative to something ... CLAYTON M. CHRISTENSEN It's harder than ever to build an enduring company. As soon as a product strikes a nerve with cu... ALFRED LIN They are smart designers because they're into the business as well as the creative end. ANDREW BRENITS People are always saying that prices are too high. When they turn out to be right, we anoint them. W... EUGENE FAMA Here's where the insurance companies really fail us. They over-pay hospitals, specialists and dr... ALEX GIBNEY This could mean challenges for some companies; they might see margin contraction. TIM ALBRECHT Its strange how some people ignore the logic just because they believe what they like to believe and... AULIQ ICE Its strange how some people ignore the logic just because they believe what they like to believe and... OSCAR AULIQ-ICE The highest (profit) margin business is the intellectual property business. I think there's a trend ... JAMES ZOLTAK It is on the high end where we've been lagging. But today, just like we've changed the game in the l... CARLY FIORINA At Patagonia, making a profit is not the goal because the Zen master would say profits happen 'when ... YVON CHOUINARD You can't ignore that the stakes are high for NBC for this show. They're excited because they need s... GREG GARCIA What big companies want to do is share information with their customers and partners to increase pro... DAN LATENDRE Arguably insane utility workers that blatantly harass law abiding customers is likely to become more... STEVEN MAGEE Coming from where I come from, I feel like I've got to do everything right. There's no shortcut for ... BOBBY DIXON Many fail because they do nothing out of the fear of making a mistake. TERENCE T. GORSKI Ericsson and Motorola have had a different approach to the handset market than Nokia. Motorola and E... CHARLES DISANZA [We reached] the high end of our target margin range of 3.5 to 4 percent reinforces the fact that we... MERLE GILMORE Companies buy customers when they cannot win new business on their own. They merge when their execut... ALEX BERENSON There's evidence that Amazon has done its homework.
"They used insight to refine an offering that wo... GENE DETROYER Smart businesses do not look at labor costs alone anymore. They do look at market access, transporta... JANET NAPOLITANO until we do what has not yet been done, what has not been done shall remain undone ERNEST AGYEMANG YEBOAH I didn't play the game right because I saw a reward at the end of the tunnel. RYNE SANDBERG They have money, and they want to fly. They want low-cost but something that is smart and socially a... AJAY SINGH Some companies believe if they took over Knight Ridder, they could raise the margin, either by cutti... PAUL GINOCCHIO It wasn't making any money. It was a great place to cater out of. Our customers were absolutely wond... LANA ROBB These companies have all managed to do the right thing. The market loves these stocks. RICHARD READ PC vendors have succeeded in increasing the unit share of higher-margin mobile PCs. But this has res... GEORGE SHIFFLER Obscenities... I think a lot of dumb people do it because they can't think of what they want to say ... ANDY ROONEY Real estate prices are so high and people of the low-income pay scale desperately need those public ... JAIMIE ROSS But this too is true: stories can save us. TIM O'BRIEN The only people with power today are the audience. And that is increasing with Twitter, Facebook, an... SIMON COWELL There are a lot fewer applications that run on Linux, and this may affect the acceptance. But price ... FRANK SHI I have never wished to cater to the crowd; for what I know they do not approve, and what they approv... EPICURUS I have never wished to cater to the crowd; for what I know they do not approve, and what they approv... EPICTETUS Our future competitors will be the Italians because they occupy the high-class market. LEO CHENG We cater to 'smart kids' as well. It's important that the smart kids help others that need it. JAMES GARVIN Domestic companies are working to counteract the on-going dumping claims. They understand that they ... CUI BIN It makes sense for most people to have part of their portfolio invested in high-yielding stocks beca... HAYWOOD KELLY When the shallow critics denounce the profit motive inherent in our system of private enterprise, th... DWIGHT DAVID EISENHOWER I think they will feel refreshed because I cater to a mature audience. SLICK RICK Companies' motives to make profit means they neglect inherent social or moral values. RUSSELL BRAND Microsoft is late to the CRM market with 3.0, and faces significant challenges with their antiquated... GREG GIANFORTE It was good to see the double-digit sales growth and the strong (profit) margin expansion. It provid... ANTHONY CHUKUMBA Obscenities... I think a lot of dumb people do it because they can't think of what they want to ... ANDY ROONEY (Intel) withdrew the how-to manual from three of its customers in a very selective, targeted fashion... WILLIAM BAER
More Clayton Christensen
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CLAYTON CHRISTENSEN Participants of this workshop are living in their own silos and need to come to a consensus on the b... CLAYTON CHRISTENSEN But every once in a while we see a different kind of technology come into an industry, and we call t... CLAYTON CHRISTENSEN I promise my students that if they take the time to figure out their life purpose, they'll look ... CLAYTON CHRISTENSEN When a company identifies how to integrate the processes needed to give the consumer a sense of job ... CLAYTON M. CHRISTENSEN A disruptive innovation is a technologically simple innovation in the form of a product, service, or... CLAYTON M. CHRISTENSEN The breakthrough innovations come when the tension is greatest and the resources are most limited. T... CLAYTON M. CHRISTENSEN Justification for infidelity and dishonesty in all their manifestations lies in the marginal cost ec... CLAYTON M. CHRISTENSEN Decide what you stand for. And then stand for it all the time. CLAYTON M. CHRISTENSEN I haven't met too many people that don't intend to have a fulfilling life. High-achievers, h... CLAYTON M. CHRISTENSEN Most people have never thought through how they're going to allocate their time. You need to mak... CLAYTON M. CHRISTENSEN In our personal lives, we have a lot of businesses going on. I have a profession, I'm a father, ... CLAYTON M. CHRISTENSEN The financial doctrines so zealously followed by American companies might help optimize capital when... CLAYTON M. CHRISTENSEN The single most important factor in our long-term happiness is the relationships we have with our fa... CLAYTON M. CHRISTENSEN By definition, big data cannot yield complicated descriptions of causality. Especially in healthcare... CLAYTON M. CHRISTENSEN Smart companies fail because they do everything right. They cater to high-profit-margin customers an... CLAYTON M. CHRISTENSEN I brought one big question with me to Harvard. Why do smart companies fail? CLAYTON M. CHRISTENSEN Disruption is a process, not an event, and innovations can only be disruptive relative to something ... CLAYTON M. CHRISTENSEN By doing what they must do to keep their margins strong and their stock price healthy, every company... CLAYTON M. CHRISTENSEN I wouldn't say there isn't a direct path to a successful career. There are people who knew e... CLAYTON M. CHRISTENSEN From my first year on the faculty, there was always so much more I wanted to impart to the students.... CLAYTON M. CHRISTENSEN Almost always, great new ideas don't emerge from within a single person or function, but at the ... CLAYTON M. CHRISTENSEN Holiday Inn comes in at the bottom of the market, but they can't go upmarket except if they emul... CLAYTON M. CHRISTENSEN There are direct paths to a successful career. But there are plenty of indirect paths, too. CLAYTON M. CHRISTENSEN We are awash in content that needs to be taught, yet the vast majority of colleges give a large port... CLAYTON M. 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CHRISTENSEN To measure market needs, I would watch carefully what customers do, not simply listen to what they s... CLAYTON M. CHRISTENSEN I had a horrible heart attack and still have symptoms of that sometimes. Then cancer, which is in re... CLAYTON M. CHRISTENSEN Every city and town in America would be bankrupt if they kept their books the way private-sector com... CLAYTON M. CHRISTENSEN In the universities, we teach you what we decide you need to know. And the employers find out when t... CLAYTON M. CHRISTENSEN There are three types of innovations that affect jobs and capital: empowering innovations, sustainin... CLAYTON M. CHRISTENSEN Relative to the taxi industry, Uber is a sustaining innovation; that is, it makes customers' liv... CLAYTON M. CHRISTENSEN Disruption is, at its core, a really powerful idea. CLAYTON M. CHRISTENSEN It's easier to hold your principles 100 percent of the time than it is to hold them 98 percent of th... CLAYTON M. CHRISTENSEN Christians were instructed to serve others, and the thanksgiving was for the grace of God and the fa... JOHN CLAYTON Is it possible that the portrait of the divine Son of God is an exaggeration, at best, or a complete... JOHN CLAYTON Was the real Jesus of history one and the same as the Christ of faith whom we read about in the New ... JOHN CLAYTON I believe any question that man can ask has a reasonable answer-at least an answer that is as consis... JOHN CLAYTON Almost every time I am in a lectureship on a college campus, young people will say, If there is a Go... JOHN CLAYTON I guess none of us like to look back in our lives to a time when we made poor judgments and foolish ... JOHN CLAYTON In the surface of the paper there is only length and width-there is no such thing as thickness. JOHN CLAYTON Why is it any more reasonable to believe that God has always been than it is to say that matter has ... JOHN CLAYTON What is the origin of God? JOHN CLAYTON The emphasis on the birth of Christ tends to polarize our pluralistic society and create legal and e... JOHN CLAYTON The denominational world tries to pressure its members to focus on the birth of Christ, but in doing... JOHN CLAYTON Not only are Christians writing about Jesus, but also Communists, Jews, atheists and agnostics are t... JOHN CLAYTON There was no instruction to be thankful that the Christians were special people, chosen people. Ther... JOHN CLAYTON It is my fervent hope and prayer that by exposing my mistakes and by pointing out the things that we... JOHN CLAYTON We are assuming that we exist, that there is reality, and that the matter of which we are made is re... JOHN CLAYTON The purpose of this study is to offer a logical, practical, pragmatic proof of the existence of God ... JOHN CLAYTON Since I was an atheist for many years and came to believe in God through my studies in science, it f... JOHN CLAYTON I think rock 'n' roll would become exponentially, considerably more difficult to perform pas... ADAM CLAYTON It's very confusing when fame comes early on in your career. You get a little bit bent out of sh... ADAM CLAYTON I was actually pretty shy in school. My defense mechanism was to be the class clown. I remember gett... ADAM CLAYTON The art market was very different before the mid-1980s: then, art was all about passion, whereas now... ADAM CLAYTON There are two types of collector, I think. There are those who are quite academic, and get into the ... ADAM CLAYTON I don't think rock 'n roll is necessarily a young man's game. I think Neil Young is just... ADAM CLAYTON For us there's U2 music, and then there's everything else. ADAM CLAYTON I don't think rock 'n' roll is necessarily a young man's game. ADAM CLAYTON You can't make assumptions when you're dealing with health issues. ADAM CLAYTON I definitely got to a point where I realize how unusual it is to be able to play large, sold-out sho... ADAM CLAYTON Men should not be forced to wear pants when it's not cold. ADAM CLAYTON I was drawn to things I thought were either sexy or aggressive - or both. ADAM CLAYTON I've never necessarily chosen to be a bachelor. I've had girlfriends throughout the last 20 ... ADAM CLAYTON Fame is like the dessert that comes with your achievements - it's not an achievement in itself, ... ADAM CLAYTON Unless man is committed to the belief that all mankind are his brothers, then he labors in vain and ... ADAM CLAYTON A man's respect for law and order exists in precise relationship to the size of his paycheck. ADAM CLAYTON If you believe in a cause, you must be willing to put yourself on the line for that cause. ADAM CLAYTON The drums tell me everything. Everything else registers a millisecond later. ADAM CLAYTON From an early age I didn't buy into the value systems of working hard in a nine-to-five job. I t... ADAM CLAYTON I was a kid who had asthma and bifocals and wore sweater vests. GARRETT CLAYTON I don't talk about how old I am because sometimes it can affect parts that you get in Hollywood.... GARRETT CLAYTON I really bonded with my mom, growing up, through our love of horror movies! GARRETT CLAYTON By the time I got to set for 'Cobra,' I think I'd lost about 28 pounds in about a month ... GARRETT CLAYTON We all fall in love with someone for the person they are - not because of their race, their hair, or... GARRETT CLAYTON There's all these idealistic things that TV and movies tell you that you should want to be. And ... GARRETT CLAYTON I was trying to be someone for the first part of high school. I was kind of this nerdy kid who didn&... GARRETT CLAYTON After I started being able to grow a beard, I was obviously done at Disney - until I'm old enoug... GARRETT CLAYTON I haven't been brought down because people are focused on who I'm dating, what I'm eatin... GARRETT CLAYTON I don't really like talking about my personal life. I like a certain amount of veil. GARRETT CLAYTON I'm a hot mess when it comes to any physical activity. My body just pours sweat. Not a lot of pe... GARRETT CLAYTON I started dancing when I was about 15 or 16 in my high school drama club, and then I liked it so muc... GARRETT CLAYTON I love doing the dishes... not for the act of cleaning but because I get to put my headphones in, li... GARRETT CLAYTON Entitled people drive me insane. The world owes you nothing! Get over it! GARRETT CLAYTON In my preaching the shafts are ever aimed at the brainwashed horde. POWELL CLAYTON For us there's U2 music, and then there's everything else. ADAM CLAYTON Don't get me started. I love it. ADAM CLAYTON Don't get me started. I love it. ADAM CLAYTON Don't get me started. I love it. ADAM CLAYTON Men should not be forced to wear pants when it's not cold. ADAM CLAYTON A man's respect for law and order exists in precise relationship to the size of his paycheck. ADAM CLAYTON [It has been a frantic time, this year of Africa. The other members of the band love the cause but t... ADAM CLAYTON The dumber people think you are, the more surprised they're going to be when you kill them. WILLIAM CLAYTON The folks you help won't remember it and the folks you hurt won't ever forget it. BILL CLAYTON The dumber people think you are, the more surprised they're going to be when you kill them WILLIAM CLAYTON The dumber people think you are, the most surprised they're going to be when you kill them. WILLIAM CLAYTON I think you're going to find out that westerns will be coming back. It's Americana, it's... CLAYTON MOORE I was signed to A&M, I was signed to Lou Adler, who had a company within a company, which was A&... MERRY CLAYTON Thanksgiving is a season that is very much in accord with the themes and teachings of Jesus Christ. JOHN CLAYTON There is no racial or ethnic involvement in Thanksgiving, and people who may be very distant from th... JOHN CLAYTON All holidays can be good times. JOHN CLAYTON Just as a puppy can be more of a challenge than a gift, so too can the holidays. JOHN CLAYTON Thanksgiving is a time when the world gets to see just how blessed and how workable the Christian sy... JOHN CLAYTON Could the one whom Christians worship be merely a mythological creation, or is he real? These questi... JOHN CLAYTON I knew how to sing in choirs and sing in church, but I didn't know how to sing in a studio. That... MERRY CLAYTON We explained our financial circumstances and the different direction we are going to take, BILL CLAYTON The foundation appreciates the many years of service Jim Snyder provided as director, ... He leaves ... BILL CLAYTON We want somebody who is experienced in national and international fundraising. We have to continue t... BILL CLAYTON The foundation has determined we want to go in a different direction, and it's time for a change, ..... BILL CLAYTON I'm concerned that before we get to 6,500- 7,000 cubic feet per second (flood stage), we'll have mor... BILL CLAYTON The site is fenced off. It's in an area not being used by the event and it's being monitored by myse... BILL CLAYTON I'm really open-minded, musically. The credo I ascribe to is, 'Take care of the music, and l... GERALD CLAYTON Between 1910 and 1950 approximately 350 lives of Jesus were published in the English language alone. JOHN CLAYTON Christmas is the antithesis of Thanksgiving. Christmas is pretty much a man-made holiday. JOHN CLAYTON My family is part Creole, and we're Indian, and we're also very, very black. My father was s... MERRY CLAYTON I have always said every good thing is divinely sent from heaven. MERRY CLAYTON For their planet was soaked in human tears as volatile as gasoline, and if the match struck, it woul... EMMA CLAYTON All four of the public tower companies are bidding. CLAYTON MORAN These are the days for strong men to courageously expose wrong. POWELL CLAYTON Coming to Princeton was no different than Penn State. It's just a difference in the color of the uni... STAN CLAYTON The way they wrote was really intriguing. VIRGINIA CLAYTON I am anticipating a pretty rough year. I talked to a landowner this morning who is trying to shoot a... CLAYTON WOLF Mincemeat is decidedly British in its nature and can therefore be disregarded entirely where most ci... CLAYTON SMITH I was out in the backyard catching balls. MARK CLAYTON That makes me think it went down very quickly and it would have been absolute panic on board ... (Th... RICHARD CLAYTON Tar Heel would always come through and just pound North State. But it was fun, and I think it's alwa... CLAYTON MCCULLOUGH Anytime you can hold a team to no points in a quarter you'll have a good shot to win. We were really... CLAYTON TURK Once I got the Lone Ranger role, I didn't want any other. CLAYTON MOORE I am a fighter. I believe in that which is right, and the truth is, I have been the Lone Ranger for ... CLAYTON MOORE Let's trace the birth of an idea. It's born as rampant radicalism, then it becomes progressi... POWELL CLAYTON I think the main focus as a musician should be to play the music you love to play, and the rest is g... GERALD CLAYTON I've been doing this for too long to watch it slide out of my hands like that. CLAYTON LEROY Being the only qualifier from River Valley hurts a little bit. But it helps being with the Pleasant ... CLAYTON WETZEL We are going to find out who is a good manager. Everyone is a good deer manager in wet years. CLAYTON WOLF She's so versatile. She can out rebound taller people, she's a quick jumper and she has a nose for t... CORY CLAYTON You could have asked anything but that. I'll tell you how old I am. I was born in 1914. I'll let you... CLAYTON MOORE I think you're going to find out that westerns will be coming back. It's Americana, it's part of our... CLAYTON MOORE I often meet adults in their 30s, 40s, or 50s who, as soon as they recognize me, suddenly become six... CLAYTON MOORE I am a fighter. I believe in that which is right, and the truth is, I have been the Lone Ranger for ... CLAYTON MOORE Hark! I hear a white horse coming! CLAYTON MOORE He constantly worked on the growth. He was really pro-active and the lessons he taught carried over. CLAYTON DOWNING I'm appalled at those kinds of things, I think we all are, JOHN CLAYTON There's not at a hint he's ever misused his passport. CLAYTON RUBY What we've offering our colleagues in the flu business is to now mine that data themselves and to co... CLAYTON NAEVE I looked down the roster and I saw four sophomores in the starting lineup for White River. There is ... CLAYTON RANDALL