People have tremendous power, more than the average person understands, and certainly more than even I understood before I came to Congress. When any of my constituents writes me a letter, I promise you, we're listening.

People have tremendous power, more than the average person understands, and certainly more than even I understood before I came to Congress. When any of my constituents writes me a letter, I promise you, we're listening.

We wanted to make sure people can choose their own doctor, ... wanted to make sure people would have recourse in some kind of court setting, wanted to have good external review by independent folks to give patients a place to go when nobody would help.

What we're really trying to do is level out the health care system. It has gotten so one-sided as more and more people have been put into managed care; in fact, about 70 percent of the patients in the country.

We represent people, and any good congressperson wants to know how their people at home feel about issues. I can tell you for sure in our office that is taken into account, and that is true for any congresspersons I know.

I agree with Nino that the PSC is understaffed but the fact is people are using more power and the lines need to go somewhere.