Our mission is to be ready 150 percent for the NCAA.

We are striving for perfection, and that's our goal. In our business -- the luxury business -- if you are not 100 percent satisfied, we do not deserve your money.

When we anticipate guests? needs, when we are flexible, when we are creative and we create a sense of privacy, all those five-star ratings will come.

It will allow us to fine-tune everything.

We hit the ball well, but scattered them around too much. We never could bunch them together enough. Kelly pitched very well.

We couldn't get the bunt down and then Brittany had two strikes and hit the ball hard, but it ended up being a double play. That was one of the game's momentum shifts.