Now how do you do that unless you've got support inside the building? How do you do that? It's impossible.

There's very little audit trail assigned to this phone. One can walk in, purchase it in cash, you don't have to put down a credit card, buy any amount of minutes to it, and you don't, frankly, know who bought this.

It very seldom is. It's all done by design and this is a business transaction.

The problem with the public-security organization is it's just so incredibly unreliable. There is no way this could happen without someone on the inside giving some assistance.

I won't support it, ... I don't want anything to do with (Shirley).

We want staff functions to support line decisions and maximize their impact.