No one is going to stick their head out of the trenches for someone they don't respect or trust. You can get shot doing that.

Whether I'm at the hangar or at the airport or on an airplane, I get respect. And that's the best part of my day.

We believe that employees should always be treated with dignity and respect, especially when we are forced to make these tough decisions,

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.

I just want to be able to get on an airplane and enjoy myself in Disneyland, not sit there worrying about all these assassins.

You're only as good as your dumbest competitor.