I just want to be able to get on an airplane and enjoy myself in Disneyland, not sit there worrying about all these assassins.

Whether I'm at the hangar or at the airport or on an airplane, I get respect. And that's the best part of my day.

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

Most businesses fail because they want the right things but measure the wrong things, and they get the wrong results.

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.

There is no economy without airlines. Airfreight runs the world. There is no Honolulu without an airplane. This is a very complex system. If you take it down, you can't build it back up overnight.