Just recently we found and photographed an inferior truck brake drum where the quality specification was definitely inadequate, and the brake drum had disintegrated.

It's great to see that the investments we're making in our network are paying off, especially for customers. Quality and coverage are everything in our business and our customers can be assured that we're working to provide them with the most reliable wireless service in the industry. We've improved capacity and in-building wireless coverage by adding new cell sites. We're going to take the national reliability claim back from competitors one market at a time.

It's not the speed of the hire. It's the quality of the hire.

My fundamental sense of it is, we haven't set the bar high enough, ... I think the quality issue is one that needs to be reviewed. Are we getting quality?

Sometimes when you're an AD, it's better to be lucky than to be good, ... The quality of the program that (Ainscough) left us meant that, although it was a quick search, it was an impressive group of people who applied for the job. It was amazing.

The quality of earnings was very good, and I think that's a good thing because revenues had been slipping.