It's amazing when we make a home visit how many people you see that have absolutely nothing. We really appreciate everything that we can get, so we can give it to somebody else.

At every home I visit, people are asking for tax relief. That is consistent and persistent.

This time of year is a great opportunity for us to be able to get furniture from people, especially students (who) are leaving and maybe don't even know what to do with their furniture.

The other thing that happens in the home visit is we might find out they also need pots and pans or something like that. Because the need has been validated with a form, they can take the form to the thrift store, and we'll give them what they need.

We work like a network here in the community.

The in-home visit with Bill Self went well. Actually, the visit went extremely well. The staff did a great job during their visit with Darrell.