It takes less effort to keep an old customer satisfied than to get a new customer interested


Henry Ford

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A satisfied customer-we should have him stuffed!
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It takes less effort to condemn than to think.
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Customer needs have an unsettling way of not staying satisfied for very long.
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The well-satisfied customer will bring the repeat sale that counts.
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We're hopeful to keep Denmark as a potential future customer.
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The purpose of business is to create and keep a customer.
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The purpose of business is to create and keep a customer.
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The purpose of business is to create and keep a customer.
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It's hard for us to keep it on the shelf. One customer wanted to buy $500 worth of dehydrated food.
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A business exists to create a customer
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We're still going to need continued cooperation from our customer to get through the weekend.
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Our customer would rather look at an engine hoist.
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Customer spending continues to improve,
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Sometimes the best discoveries are the result of simple observations
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He's not satisfied with his performance. He knows he can do better, and he knows he will do better. ...
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If I had asked people what they wanted, they would have said faster horses.
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Exercise is bunk. If you are healthy, you don't need it: if you are sick you should not take it.
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Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for ...
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If you think you can do it, or you think you can't do it, You are right.
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When Henry Ford decided to produce his famous V-8 motor, he chose to build an engine with the entire...
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Money is like an arm or leg -- use it or lose it.
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The high wage begins down in the shop. If it is not created there it cannot get into pay envelopes. ...
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Don't find fault, find a remedy.
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I am looking for a lot of men who have an infinite capacity to not know what can't be done.
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I cannot discover that anyone knows enough to say definitely what is and what is not possible.
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There is no man living who isn't capable of doing more than he thinks he can do.
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Never complain. Never explain.
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Time and money spent in helping men to do more for themselves is far better than mere giving.
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You can't build a reputation on what you're going to do.
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Whether you think you can or whether you think you can't, you're right!
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The question Who ought to be boss? is like as Who ought to be the tenor in the quartet? Obviously, t...
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It is all one to me if a man comes from Sing Sing Prison or Harvard. We hire a man, not his history.
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He can who thinks he can, and he can't who thinks he can't. This is an inexorable, indisputable law.
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Business is never so healthy as when, like a chicken, it must do a certain amount of scratching arou...
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A business that makes nothing but money is a poor kind of business.
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I do not believe a man can ever leave his business. He ought to think of it by day and dream of it b...
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It doesn't matter to me if a man is from Harvard or Sing Sing. We hire the man, not his history.
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A bore is a person who opens his mouth and puts his feats in it.
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Whether you believe you can do a thing or not, you are right.
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You can do anything if you have enthusiasm. Enthusiasm is the yeast that makes your hopes rise to th...
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Integrity is crucial for business success - once you can fake that, you've got it made.
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History is more or less bunk.
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The best we can do is size up the chances, calculate the risks involved, estimate our ability to dea...
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Chop your own wood, and it will warm you twice.
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I believe God is managing affairs and that He doesn't need any advice from me. With God in charge, I...
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There are two fools in this world. One is the millionaire who thinks that by hoarding money he can s...
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Many people think that by hoarding money they are gaining safety for themselves. if money is your ON...
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There are no big problems, there are just a lot of little problems.
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Most people spend more time and energy going around problems than in trying to solve them.
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When I can't handle events, I let them handle themselves.
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An idealist is a person who helps other people to be prosperous.
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Exercise is bunk. If you are healthy you don't need it. If you are sick you shouldn't take it.
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If you think of standardization as the best that you know today, but which is to be improved tomorro...
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Coming together is a beginning, staying together is progress, and working together is success.
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Speculation is only a word covering the making of money out of the manipulation of prices, instead o...
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A competitive world offers two possibilities. You can lose. Or, if you want to win, you can change.
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You will find men who want to be carried on the shoulders of others, who think that the world owes t...
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Nothing is particularly hard if you divide it into small jobs.
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Nothing is particularly hard if you divide it into small jobs.
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Asking 'who ought to be the boss' is like asking 'who ought to be the tenor in the quartet?' Obvious...
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You are one of the best things that's ever happened to me. You're my love and my best friend. And ev...
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Obstacles are those frightful things you see when you take your eyes off your goal.
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Whether you think you can or think you can't - you are right
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Don't find fault, find a remedy; anybody can complain
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Exercise is bunk. If you are healthy, you don't need it: if you are sick you should not take it.
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What we call evil is simply ignorance bumping its head in the dark.
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History is more or less bunk. It's tradition. We don't want tradition. We want to live in the presen...
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You can't build a reputation on what you are going to do.
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There is joy in work. There is no happiness except in the realization that we have accomplished some...
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Thinking is the hardest work there is, which is probably the reason why so few engage in it.
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Obstacles are those frightful things you see when you take your eyes off your goal.
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Coming together is a beginning; keeping together is progress; working together is success.
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If everyone is moving forward together, then success takes care of itself.
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A business that makes nothing but money is a poor business.
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It is not the employer who pays the wages. Employers only handle the money. It is the customer who p...
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Whether you think that you can, or that you can't, you are usually right.
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Before everything else, getting ready is the secret of success.
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You can't learn in school what the world is going to do next year.
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It has been my observation that most people get ahead during the time that others waste.
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Any colour - so long as it's black.
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Failure is simply the opportunity to begin again, this time more intelligently.
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If you think you can do a thing or think you can't do a thing, you're right.
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Don't find fault, find a remedy.
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When everything seems to be going against you, remember that the airplane takes off against the wind...
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A business absolutely devoted to service will have only one worry about profits. They will be embarr...
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If money is your hope for independence you will never have it. The only real security that a man wil...
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Even a mistake may turn out to be the one thing necessary to a worthwhile achievement.
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It is well enough that people of the nation do not understand our banking and monetary system, for i...
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My best friend is the one who brings out the best in me.
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Whether you think you can, or you think you can't--you're right.
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Any customer can have a car painted any colour that he wants so long as it is black.
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If money is your hope for independence, you will never have it. The only real security that a man ca...
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Wealth, like happiness, is never attained when sought after directly. It comes as a by-product of pr...
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Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young...
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Money is like an arm or leg - use it or lose it.
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A market is never saturated with a good product, but it is very quickly saturated with a bad one.
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If money is your hope for independence you will never have it. The only real security that a man w...
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The only real security that a man can have in this world is a reserve of knowledge, experience and a...
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If there is any one secret of success, it lies in the ability to get the other person's point of...
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We don't want tradition. We want to live in the present and the only history that is worth a tin...
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Life is a series of experiences, each one of which makes us bigger, even though it is hard to realiz...
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Exercise is bunk. If you are healthy, you don't need it; if you are sick, you shouldn't take it.
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Reading musses up my mind.
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History is bunk.
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The highest use of capital is not to make more money, but to make money do more for the betterment o...
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Life is a series of experiences, each one of which makes us bigger, even though it is hard to reali...
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There are two fools in this world. One is the millionaire who thinks that by hoarding money he can ...
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If you think you can do a thing or think you can't do a thing, you're right.
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People can have the Model T in any colour--so long as it's black.
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If money is your hope for independence you will never have it. the only real security that a man can...
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All Fords are exactly alike, but no two men are just alike. Every new life is a new thing under the ...
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Thinking is the hardest work there is, which is the probable reason so few engage in it.
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The object of living is work, experience, happiness. There is joy in work. All that money can do is ...
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Life is a series of experiences, each one of which makes us bigger, even though sometimes it is hard...
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Coming together is a beginning. Keeping together is progress. Working together is success.
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We don't want tradition. We want to live in the present and the only history that is worth a tinker'...
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Money doesn't change men, it merely unmasks them. If a man is naturally selfish or arrogant or greed...
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Speculation is only a word covering the making of money out of the manipulation of prices, instead o...
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Women do not win formula one races, because they simply are not strong enough to resist the G-forces...
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Obstacles are those frightful things you see when you take your eyes off the goal.
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Thinking is the hardest work there is. Which is the probable reason why so few engage in it.
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Time and money spent in helping men do more for themselves is far better than mere giving
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Be everywhere, do everything, and never fail to astonish the customer.
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If we don't take care of the customer... somebody else will.
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You can't do today's job with yesterday's methods and be in business tomorrow
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One's own employees ought to be one's own best customers. Paying high wages is behind the prosperity...
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Jeśli człowiek ma zamiar do końca życia pozostać pracownikiem fizycznym, to powinien równo z w...
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Life is a series of experiences, each one of which makes us bigger, even though sometimes it is hard...
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The question "Who ought to be boss?" is like as "Who ought to be the tenor in the quartet?" Obviousl...
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If you think you can, or you think you can't, you’re right!
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Clearly, this shows that the more practice you have, the more prepared you are if it happens and the...
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We had conventioneers in Los Angeles who said, 'Why would we want to go to Detroit?'
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Firmy, które rosną dzięki rozwojowi i ulepszeniom, nie zginą. Ale kiedy firma przestaje być tw�...
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You can have any color you want, as long as it's black.
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Surgery for early stage non-small cell lung cancer is standard treatment and is likely curative. Yet...
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It's hard for us to know exactly what was related to his prior confinement,
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Every time an Alfa goes by, I tip my hat.
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plop and drop, plug and play.
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There is no such thing as no chance.
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Too many of us, when we accomplish what we set out to do, exclaim, "See what I have done!" instead o...
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If you think you can, you can. And if you think you can't, you're right. also attributed to Mary Kay...
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Nothing is particularly hard if you divide it into small jobs." Henry Ford
HENRY FORD
There is no man living that can not do more than he thinks he can
HENRY FORD
You can't learn in school what the world is going to do next year.
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My grandfather killed my father in my mind. I know he died of cancer - but it was because of what my...
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Change is not always progress....A fever of newness had been everywhere confused with the spirit of ...
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Paying attention to simple little things that most men neglect makes a few men rich.
HENRY FORD
I don?t believe in titles, they make people think they are superior
HENRY FORD
Whether you believe you can do a thing or not, you're right
HENRY FORD
Competition is the keen cutting edge of business, always shaving away at costs
HENRY FORD
When I can't handle events, I let them handle themselves
HENRY FORD
Money is like an arm or a leg - use it or lose it
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Work is futile if we cannot utilise the experience we collect in one life in the next.
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If there is any one secret of success, it lies in the ability to get the other person's point of vie...
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Failure is the oppurtunity to begin again more intelligently.
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You take all of the experience and judgment of men over 50 out of the world and there wouldn't be en...
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whether you think you can or you think you can't your right. Henry Ford
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An idealist is a person who helps other people to be prosperous
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Life is a series of experiences, each of which makes us bigger, even though it is hard to realize th...
HENRY FORD
There is one rule for industrialists and that is: Make the best quality of goods possible at the low...
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People can have the Model T in any color - so long as it's black
HENRY FORD
Whether you think that you can, or that you can't, you are usually right.
HENRY FORD
We can get fuel from fruit, from that shrub by the roadside, or from apples, weeds, saw-dust - almos...
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Nobody can think straight who does not work. Idleness warps the mind.
HENRY FORD
One of the greatest discoveries a man makes, one of his greatest surprises, is to find he can do wha...
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An idealist is one who helps the other fellow to make a profit
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The air is full of ideas. They are knocking you in the head all the time. You only have to know what...
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Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young...
HENRY FORD
Anyone who stops learning is old, whether at twenty or eighty.
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There are some branches that are closed, but as I said 90% are still open.
HENRY FORD
Failure is only the opportunity more intelligently to begin again.
HENRY FORD
You don't build a reputation on what you're going to do
HENRY FORD
At that point the child is eligible for adoption and can be placed with a family that can love the c...
HENRY FORD
The only real security that a man will have in this world is a reserve of knowledge, experience, and...
HENRY FORD
If you think you can do a thing or that you cannot do a thing, in either case you are right.
HENRY FORD
It is easy to give alms; it is better to work to make the giving of alms unnecessary
HENRY FORD
Whatever you have, you must either use or lose.
HENRY FORD
An American can have a Ford in any color so long as its black.
HENRY FORD
The economic and technological triumphs of the past few years have not solved as many problems as we...
HENRY FORD
Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for ...
HENRY FORD
Last 2005 Ford Thunderbird produced July 1st 2005 for the family of Josephine Ford.
HENRY FORD
Our recent engagement with the union has been conducted in a constructive and open atmosphere, and I...
HENRY FORD
It was that engine which took me into automotive transportation.
HENRY FORD
It is well enough that the people of this nation do not understand our banking and monetary system, ...
HENRY FORD
The only real mistake is the one from which we learn nothing.
HENRY FORD
Vision without execution is just hallucination.
HENRY FORD
We feel the plant is more than an intent to knock the socks off competition, ... We feel this plant ...
HENRY FORD
You make what we buy.
HENRY FORD
You will find men who want to be carried on the shoulders of others, who think that the world owes t...
HENRY FORD
Business will get better, but we won't know when it does
HENRY FORD
Whether you think you can, or you think you can't—you're right.
HENRY FORD
You say I started out with practically nothing, but that isn't correct. We all start with all there ...
HENRY FORD
I invented nothing new. I simply assembled the discoveries of other men behind whom were centuries o...
HENRY FORD