It puts a small-business owner in a difficult position, particularly those who can least afford it. They might have to cut back hours or not make that additional hire.

The increase is going to cause some small business owners to cut back hours or just not make that extra hire.

We think that to turn the tide to have a louder voice in Annapolis, these are the tools.

They refused additional business. They kept it small and created more demand for their product. As a result, when the rest of the market was not doing well, Coach was doing well and was very sought after.

We had to retrain [them] that this is an important part of your business. If Japan doesn't know what's going on, it hurts your business.

Many retailers find that moving their business online brings them an entirely different set of customers than they would have found in their local market,