It is critical to bundle all future variable costs of supporting the customer in order to fairly estimate the future contribution.

Many consumer Internet business executives are loyalists of the Lifetime Value model, often referred to as the LTV model or formula. Lifetime value is the net present value of the profit stream of a customer.

If the goal is to build companies that maximize long-term equity value, then optimizing corporate performance in a way that Wall Street appreciates is obviously critical to that goal.

Pretty much the only variable factors I can see in [the midterm plan] are fuel costs. For JAL to turn a profit, some tough cost management is necessary--and it will be impossible to accomplish if [another such event] were to happen.

They are coming out with costs too high. They are going after the premium customer, and they believe they can get it. If they don't get the revenue, they are in deep trouble.

We have a need for vocational training in order to build a future workforce.