It can be critical because some areas have a five to 10-year learning curve.

People like to be recognized for their expertise. We have to make sure they don't see it as one more burden.

We're talking about what's in peoples' heads. What if they all walk out the door? Is anything written down?

I think 'Sightseers' was a bit of an epiphany, a massive learning curve, and it gave me loads of confidence to go out there, and also to create a female character which is completely unexpected and defies convention.

Learning is a result of listening, which in turn leads to even better listening and attentiveness to the other person. In other words, to learn from the child, we must have empathy, and empathy grows as we learn.

Learning is as much an attitude as it is an activity.