Is it the end or the beginning? I think it's the beginning, from my perspective. It's far from the end of the story.

We think we're highly competitive right now and getting more so.

To be very parochial, most of our employees are implementers and very focused on customers and customer service. We still need the guys and gals who drive the trucks, and I think this is a great opportunity for all of us.

It is not our goal to serve every customer out there. It is our goal to provide as many products and services to the customers we serve. We're losing lines, but growing the business on the broadband side.

From a fan's perspective, it was probably a great game to watch. I thank all the fans we had come out ... all the benefits are going to Hurricane Katrina (relief efforts), which is really the importance of this match.

In the beginning, I wrote OK songs, but they didn't have a unique perspective.