In both of those areas in which residential customers have been allowed to participate, rates have declined 15 to 20 percent.

Barbed wire is not allowed in residential areas.

This is a tool - a tool designed to eat away at our residential areas.

In a lot of residential areas, roads are impassable, ... There are just so many thousands of trees down. It's hard to even describe, it's so immense.

You have people who are considering moving to town and they go to the best residential areas and say, 'Is this how they take care of their streets and gutters?'

We're actually going to drop our rates for anybody who's got identification from any of those areas.