If we aren't going to be afraid of conflict, we have to see it as thinking.

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear an honest argument, evidence of thinking. I'd like to know these teeth-perfect families don't just buy each other stuff but just occasionally can talk to one another.

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.

The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.